Savoy Lodge

The host Jenny is incredible. Jenny is definitely the heart of the lodge. The lodge is great. Comfortable and clean. I enjoyed my stayed.

I liked the design, decor, finishes, upkeep of the place. Of which I complimented the owner. I then asked to propose an idea for a seminar, using the facilities, working on an Islamic project, in the community. Which the owner arrogantly and blatantly refused.

The way the owner managed the situation was completely ridiculous. He showed not even basic management skills, was extremely rude, arrogant, abusive, aggressive. Did not allow a conversation to even happen normally, he kept of talking over me, screaming and showed no professionalism whatsoever, not even of a junior manager. He then demanded I leave the property or he would call the police. I packed up my stuff and got ready to leave. When the police arrived, he explained his version, but did not allow to voice my views. Was still extremely rude, and felt unduly supported in his arrogance. Then police officer on the scene however, was more respectful, then allowed me to explain, which I did, and he listened with somewhat care. Thank you for that. He then told the officer, after the extreme complaint, that he didn't mind if I stayed as a guest, and didn't mind how he does business, even though I had no personal interest of any threatening nature, but was rather open with honest conversation. He also complained about treating his establishment like that and him because he was Muslim. This had not relevance. It was false accusation, as I myself too am Muslim. Personally I don't judge or talk to others in that manner, despite, race, religion, or culture. I did not feel welcome, or want to stay after the humiliation he caused, whilst threatening to take me to court and get the police to hurt me. The owner seems to be troubled by a psychological issue, that does not understand basic communication and purposely lacks understanding, while only demanding, authorotively, without much reason. For an establishment, that is the key gateway to the community, that should then feed in good energy, it it absolutely pathetic that there is people like this in ownership positions, cos they clearly have issues dealing with matters and try to overpower my rights as a valuable South African citizen, for their power status. Absolutely disgusting!

Clean and friendly staff

…

We did not stay at the property - we left immediately and got much better accommodation cheaper elsewhere. We have asked Booking.com for assistance with a refund but all you say is you have to check with the property who is not co-operating and rude.

EVERYTHING

The staff was wonderful!!! Really felt at home. Easy access!!

Noise from the road

Location wasnt brilliant , Breakfast was strange but edible

There was no key for front door, so guests had to ring bell every time to get let in, so listened to the bell being rung all night!