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8.8 / 10 Guest Rating

Bacab Tulum

Calle 12 Sur 295, Tulum, mx

Bacab Tulum - main view

About the Property

Rooftop Pool and Garden Views
Enjoy a relaxing dip in our rooftop pool while taking in the stunning views of our garden.

Modern Amenities
Unwind in our air-conditioned units equipped with a flat-screen TV, kitchen, and private bathroom with free toiletries.

Fitness and Wellness
Stay active with yoga and fitness classes offered on-site, or simply relax in our garden oasis.

To experience luxury and tranquility in Tulum, book your stay at Bacab Tulum today!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent42 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the well-decorated rooms.

Categories

Cleanliness8.8
Service9.3
Location8.8
Room Quality8.7
Amenities8.8
Value for Money8.7
Food and Beverage8.3
Overall Experience9.1

Select topics to read reviews

L
LauradeDE
Verified booking
couple
Standard Room
Stayed in Mar 3, 2026

"Top Preis Leistung"

10.0

Sonniger Rooftop Pool, schöne Einrichtung

Handtücher (für den Pool) waren sehr fleckig

Helpful?
J
JayoneesES
Verified booking
solo_traveller
Standard Room
Stayed in Feb 27, 2026

"Exceptional"

10.0
Helpful?
A
Anna-LenadeDE
Verified booking
couple
Standard Room
Stayed in Feb 26, 2026

"Stylish hotel with lovely staff & good location!"

10.0

We loved the friendly and very helpful staff, they are a big plus! :-) you get immediate help with everything you need, from renting a scooter (best price, same as if you go to the shop and they even bring it to the hotel) to tours and any other requests. The rooms are very spacious, price is really good for what you get, the style of the whole hotel is really nice and feels comfy. We liked the location and the rooftop pool is also a nice extra. They have a coffeeshop just at the hotel and really good shops and restaurants are close by. (Way better area then downtown Tulum with the shops and everything as we think - and still you can easily walk to downtown or rent a scooter)

The wifi was sometimes a bit tricky, but they have a extra room wifi and a extra wifi for the whole hotel, so we always could stay connected. Some parts of the room are a bit worn out like the shower door handle, but this was no real negative point for us as it was still super clean.

Helpful?
M
MelissausUS
Verified booking
couple
Standard Room
Stayed in Feb 8, 2026

"We had a great week—explored the city from this great location and relaxed by the pool!"

10.0

The people who worked at the desk were so friendly and helpful. The place itself was clean, comfortable and spacious. And the location was great for us—we walked everywhere.

Nothing comes to mind at the moment.

Helpful?
S
SebastianmxMX
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"Exceptional"

10.0
Helpful?
M
MarcchCH
Verified booking
solo_traveller
Standard Room
Stayed in Jan 5, 2026

"Ansprechend aber zu Hoch eingestuft"

5.0

Die Zimmergrösse und die lockere Atmosphäre

Für dieses Preissegment wird leider viel zu wenig geboten

Helpful?
D
DeniausUS
Verified booking
solo_traveller
Standard Room
Stayed in Sep 29, 2025

"Exceptional"

10.0

Front desk especially FRIDA!!!! I will miss her the most and will definitely be returning as soon as I can. Such a kind hearted and helpful lady. Everyone at the desk was pleasant but Frida was the highlight.

Nothing much, everything was convenient for the most part, just wish there was more of breakfast selection.

Helpful?
P
PatrRiesES
Verified booking
solo_traveller
Standard Room
Stayed in Sep 16, 2025

"Excellent"

8.0

Hotel boutique en la zona de La Veleta, habitaciones amplias y decoradas con gusto. Excelente atención por parte del personal de front desk, todos super amables y con recomendaciones para que tu estadía sea un éxito. Instalaciones y limpieza de 10.

Septiembre es temporada baja, confirma las actividades para tus fechas para evitar sorpresas. Algunos arreglos se estaban llevando a cabo lo que limitaba el uso / acceso a algunas áreas aunque se entiende. Corte de energía y wfi frecuentes, uno que duró medio día, a tener en cuenta si has de trabajar.

Helpful?
S
SandyfrFR
Verified booking
couple
Standard Room
Stayed in Jul 31, 2025

"Exceptional"

10.0

Très bel hôtel, grand chambre très bien agencé avec piscine privée très propre.... La piscine en rooftop exceptionnelle !

Petit déjeuner pas disponible avant 10h !

Helpful?
K
KellynlNL
Verified booking
young couple
Standard Room
Stayed in Jun 20, 2025

"Great!"

9.0

Everything was great in the room and appartement en building Clean Modern The staff The kitchenette De dogs Felt safe Friendly

The Window in bathroom Some noise

Helpful?