TIKA Lombok

La habitación es muy cómoda y la piscina es fantástica

Muchas hormigas en la habitación y el ruido de la mezquita cercana

Sehr gute Lage und super nettes und aufmerksames Personal. Angeschlossenes Restaurant und Spa waren ebenfalls prima und können empfohlen werden.

The staff were nice

front door does not fit the doorframe, with large wonky gaps above and below the door, as well as holes throughout the door itself, leading to many bugs entering the room. - the front door not having a deadbolt or any other lock, meaning anyone with a key card could enter our room and we have no lock to stop them, this made us feel very unsafe and uncomfortable. - multiple stains throughout the room, the floors and walls, as well as mould inside the pillows. - terrible craftsmanship and painting throughout - the balcony door did not work throughout the duration of our stay, the first day we could not get it open and called reception to help. Someone came in and opened it, we closed it again and then could not open it whatsoever. Yesterday, before leaving, we asked them to come open it again, and they finally decided it was actually broken and that it needed to be fully repaired as we were packing our bags. - the pool area (the bottom of the pool floor) as well as the pool sun loungers were caked in mould, unable to be used in our opinion - the bathroom completely flooded everytime we had a shower, the drainage system was awful and therefore made the bathroom stink of mould for hours after the floor was drying.

The room was very comfortable, although there was some smell from the drains. The staff could not be more helpful. The breakfast and meals were excellent, if not a little limited, especially if you were there more than a couple of days. Nice pool. Spa is a pleasant addition to their services. Well run, and popular.