Stay Realm Logo

Discover

Hotels

Settings

Currency
Language
Loading...
9.7 / 10 Guest Rating

Lucca Heritage Retreat

15 Via del Gallo, Lucca, it

Lucca Heritage Retreat - main view

About the Property

Location:
Centrally located in Lucca with key attractions like Leaning Tower of Pisa nearby.

Room Features:
Modern amenities such as flat-screen TV, minibar, and private bathroom in air-conditioned rooms.

Nearby Attractions:
Convenient access to Guinigi Tower, San Michele in Foro, and Piazza Napoleone.

Book your stay at Lucca Heritage Retreat for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that the Deluxe One-Bedroom Apartment - Annex is located on an upper-level floor with no lift access. Please note that guests are required to climb 46 steps to access the Deluxe One-Bedroom Apartment - Annex.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional321 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality10.0
Amenities9.4
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

C
CourtneyauAU
Verified booking
family_with_children
Standard Room
Stayed in Jun 22, 2025

"Exceptional"

10.0

Lucca Heritage Retreat is a must. Pina and Daniela are two of the most warm, friendly and professional staff you will meet. You are very well looked after and they both always have a smile on their faces. The accomodation and premises are breathtakingly stunning. You feel like you are in a movie. The breakfast is delicious and could not fault along with the room and comfort. I would recommend staying in Lucca more than 2 nights. The food, sightseeing, architecture is unreal. Happy booking ✨

I could not fault the property or stay.

Helpful?
R
RichardgbGB
Verified booking
couple
Standard Room
Stayed in Jun 21, 2025

"Lucca is lovely and staying here was a great choice to be in the thick of it."

8.0

We had their apartment. Up two flights of stairs but a nice space and super bed. Air con was a bit clunky, and kitchen only had basic equipment but a v central spot but nice and quiet. Overall a good stay.

Stairs ! Lack of kitchen equipment - like only two small cups for tea/coffee. No scissors, chopping board etc

Helpful?
G
GwendelynusUS
Verified booking
couple
Standard Room
Stayed in Jun 18, 2025

"A Wonderful Place to Call Home, while visiting Lucca"

10.0

The best thing about Lucca Heritage, are the people. Pina & Daniela were so helpful in finding wonderful restaurants, dry cleaner & even scooters. They made our adventure seamless. With smiles & yummy Americano coffee every morning. Such a delight. The property is set centrally, with everything within a 5 min walk. When you enter, you instantly feel at home in the immaculate foyer. The room was clean & everything we needed.

Helpful?
S
SimoneatAT
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2025

"Awesome and great location!"

10.0

The stay was amazing, the place is so pretty and really special. The breakfast was so cute and everyone was really attentive to the guests' wishes or needs. The location is very central, within the old city walls so you can just wander around and find tons of nice things right around the hotel! It's all super clean and quite comfortable too!

If I would have to say anything it's a bit more organizing with the arrival and departure to really plan when to arrive and it's a bit harder to get to the hotel because it's so central that cars need special permits to go there but with the help of our hosts it was easily managed and absolutely worth it!!!

Helpful?
P
PernillanlNL
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2025

"Knus appartement op een perfecte locatie!"

9.0

Wij hebben enorm genoten van ons verblijf! Het appartement was ruim, voorzien van alle gemakken en schoon. Daarnaast was de inrichting gezellig en smaakvol! De airco was ook een zeer welkome aanvulling tijdens de warme dagen. Het personeel is allemaal enorm vriendelijk en behulpzaam. Elke dag werden wij weer vriendelijk begroet! Het ontbijt was heerlijk. Keuze was voldoende, maar alles smaakte heel goed. Voor ons was dat perfect! Wat tekort kwam werd naar wens aangevuld. Bonuspunt: Na het lopen van alle trappen hebben wij alle pasta en gelato er gelijk af kunnen trainen ;)

Niks, alles was perfect!

Helpful?
I
IliaamAM
Verified booking
couple
Standard Room
Stayed in Jun 17, 2025

"Exceptional"

10.0
Helpful?
J
JoangbGB
Verified booking
couple
Standard Room
Stayed in Jun 17, 2025

"Exceptional"

10.0
Helpful?
M
MartyngbGB
Verified booking
couple
Standard Room
Stayed in Jun 16, 2025

"Exceptional hotel, well situated with friendly and helpful staff"

10.0

Small hotel nicely furnished, rooms spacious with comfortable beds and seating areas. Air conditioning very efficient. Continental breakfast had plenty of choice with hot options nicely cooked. Small courtyard available to eat outside if you wished. Room cleaned daily, with fresh linen and towels replaced when requested. Hotel was very well situated close to old town centre with Piazza San Michele, cafe's and bars a stroll away. Hotel receptionists Daniela and Pina were exceptionally friendly and helpful and nothing too much trouble. Thoroughly recommended and would stay there again

Really nothing, this was one of the best hotel stays we've had

Helpful?
A
AlecbeBE
Verified booking
couple
Standard Room
Stayed in Jun 16, 2025

"The place to be in the center of Lucca."

10.0

Luxe, raffinement et bon goût à tous les étages.

Helpful?
J
JohngbGB
Verified booking
couple
Standard Room
Stayed in Jun 12, 2025

"A memorable place - town and accommodation"

10.0

We spent 2 nights here and really couldn't fault it in any way. Beautifully furnished old property throughout. Very good breakfasts and friendly staff who spoke good English! Excellent location for centre of Lucca.

Helpful?
89
10
9
10