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9.7 / 10 Guest Rating

Lucca Heritage Retreat

15 Via del Gallo, Lucca, it

Lucca Heritage Retreat - main view

About the Property

Location:
Centrally located in Lucca with key attractions like Leaning Tower of Pisa nearby.

Room Features:
Modern amenities such as flat-screen TV, minibar, and private bathroom in air-conditioned rooms.

Nearby Attractions:
Convenient access to Guinigi Tower, San Michele in Foro, and Piazza Napoleone.

Book your stay at Lucca Heritage Retreat for a memorable experience!

Facilities & Amenities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note that the Deluxe One-Bedroom Apartment - Annex is located on an upper-level floor with no lift access. Please note that guests are required to climb 46 steps to access the Deluxe One-Bedroom Apartment - Annex.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.7
Exceptional321 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the great location.

Categories

Cleanliness8.9
Service10.0
Location9.9
Room Quality10.0
Amenities9.4
Value for Money9.9
Food and Beverage9.4
Overall Experience10.0

Select topics to read reviews

T
TamáshuHU
Verified booking
extended_group
Standard Room
Stayed in Jul 21, 2025

"Wow - wow - wow!!! A real gem in historic Lucca!"

10.0

Exceptional quality and kindness in the middle of a historic city. Impeccable taste in the combination of traditional/modern interior design, marvelous breakfast and outmost hospitality! Very convenient bed, large bathroom. Strongly recommended!

Helpful?
M
MANUELAesES
Verified booking
couple
Standard Room
Stayed in Jul 18, 2025

"Hotel con mucho encanto en el centro de Lucca"

10.0

El hotel es precioso, acogedor y lleno de detalles. Daniela y Pina encantadoras, muy atentas a todo.

Me gustó todo

Helpful?
L
LindausUS
Verified booking
couple
Standard Room
Stayed in Jul 17, 2025

"We loved the hotel and location but hated the basement/lower level bedroom."

5.0

The hotel was beautifully appointed. The ambience and decor were relaxing and very comfortable. The staff were amazing. Both Pena and Daniela went out of their way to help me contact the airlines and baggage group at the Florence airport when our luggage was lost. They listened to my concerns and offered advice and help when they could. The breakfasts were lovely and the refreshing water and snacks were very appreciated during such hot days of travel.

Our basement room was horrible. The lack of windows made it feel like a cave. The rough, stone floors made us feel as if we were walking on the streets of Lucca. The water from the shower over-sprays onto the stone bathroom floor and leaves puddles of water to walk on until the water seeps into the rough floor. The decor of the room and the linens were very nice but we needed to leave the bathroom light on at night in order to get around the room in the dark. I would consider staying here again but only if an upper room was guaranteed. We were never offered an alternative room.

Helpful?
A
annaauAU
Verified booking
family_with_children
Standard Room
Stayed in Jul 14, 2025

"Lovely property breakfast was good"

9.0

Located on old town. Well maintained rooms. Pina was just lovely. Plenty of paid street parking

Helpful?
E
EllegbGB
Verified booking
couple
Standard Room
Stayed in Jul 11, 2025

"Exceptional"

10.0
Helpful?
D
DanielgbGB
Verified booking
couple
Standard Room
Stayed in Jul 4, 2025

"A beautiful city centre experience ran by knowledgeable local people"

10.0

The staff were extremely friendly and helpful. It is immaculate. Breakfast was simple and extremely tasty. Hair dryer and other facilities were good quality.

Nothing

Helpful?
O
OliviafrFR
Verified booking
couple
Standard Room
Stayed in Jul 4, 2025

"Exceptional"

10.0
Helpful?
D
DavidgbGB
Verified booking
couple
Standard Room
Stayed in Jul 4, 2025

"Absolutely fantastic and I’m sure we will be back, lovely relaxing small cultured hotel. 👏👏👏👏👏"

9.0

Small, boutique, quiet and classy. Room beautiful, staff amazing. Grazie!!

We would have liked unlimited water in the room. But that's being really picky, everything was superb!!

Helpful?
J
JasminchCH
Verified booking
couple
Standard Room
Stayed in Jul 3, 2025

"Exceptional"

9.0
Helpful?
V
ViewgbGB
Verified booking
extended_group
Standard Room
Stayed in Jul 3, 2025

"Just heaven …."

10.0

Everything

Nothing

Helpful?