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9 / 10 Guest Rating

Citadines Bacolod City

Lacson Street Barangay Bata, Bacolod, ph

Citadines Bacolod City - main view

About the Property

Luxurious Amenities
Boasting an outdoor swimming pool, fitness centre, and bar, Citadines Bacolod City offers a touch of luxury for guests to unwind and relax during their stay.

Convenient Services
From free private parking to room service and a 24-hour front desk, our 4-star hotel ensures that guests' needs are met promptly and efficiently.

Comfortable Accommodation
Each air-conditioned room is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom, providing a comfortable retreat for every guest.

Book your stay at Citadines Bacolod City for a truly exceptional experience in the heart of Bacolod City.

Facilities & Amenities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Family rooms
Bar

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the excellent breakfast and frequently praise the friendly staff.

Categories

Cleanliness7.3
Service9.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage9.8
Overall Experience9.3

Select topics to read reviews

L
LornausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"clean"

10.0

comfortable

none

Helpful?
L
LornausUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 29, 2026

"Very comfortable, and feels like a 5 star stay"

10.0

The Amenities and convenience.

none

Helpful?
M
Marian SteffiusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"excellent experience"

10.0

everything was excellent

none

Helpful?
S
SalvadorphPH
Verified booking
couple
Standard Room
Stayed in Apr 28, 2026

"Very Good"

7.0

My shower drain was clogged. But the housekeeper who cleaned my room opened the drain which helped my last night. Plumbing services of hotel might have to make a more permanent fix.

Helpful?
P
PaulcaCA
Verified booking
couple
Standard Room
Stayed in Apr 25, 2026

"Excellent"

8.0
Helpful?
G
GennycaCA
Verified booking
extended_group
Standard Room
Stayed in Apr 25, 2026

"Great hotel staff particularly Hacel, very pleasant! Awesome gym size and pool!"

10.0

Wide selections of rooms and best for your money.

Parking restrictions that limit the flow of the surrounding businesses. Also, too much for one person from the hotel security to manage the door and the parking.

Helpful?
R
RobnlNL
Verified booking
couple
Standard Room
Stayed in Apr 23, 2026

"Lovely hotel very often visited by us."

8.0

Lovely hotel in Bacolod City. Centrally located. Clean rooms, very friendly staff.

The Breakfast buffet is lovely although the last time we visited the bread was very dry and hard. Obviously not fresh. When booking directly at the hotel the breakfast is not included anymore whereas you do the booking via Booking.com the breakfast is included. Very strange policy from the management of Citadines

Helpful?
P
PascalchCH
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Ohne den erwähnten Minuspunkt die Erwartungen erfüllt!"

9.0

Das Frühstück war zwar auf Einheimnische Gäste ausgerichtet, aber enthielt doch die eine oder andere interkontinentale Komponente (Brot, Butter, us.w). Die Marmelade bzw. Konfitüre könnte ein wenig aufwändiger und reichhaltiger daherkommen. Ansonsten sehr freundliches und zuvorkommendes Bedienungspersonal und sehr aufmerksame und nicht allzu aufdringliche Betreuung beinm Frühstück. Freude herrscht!

Leider ist ein grosser Minuspunkt zu verzeichnen, der das Gesamtbild trübt: am Abreisetag um 06.30 Uhr vormittags war die individuelle Dusche inkl. WC beim Zugang zum Schwinmmbad in einem erbärmlichen Zustand (sehr schmutzug und übelriechend: ein absolutes No-Go als Visitenkarte für ein Hotel dieser Kategorie! Pfui!!!!! Untolerierbar mit dem besten Willen! Bitte der Hotelleitung melden!

Helpful?
S
SebastiandeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 14, 2026

"Zu wenig gemacht aus den Möglichkeiten"

4.0

Portier bzw. die Freundlichkeit fast aller Mitarbeiter im Hotel, Frühstück und Swimmingpool.

Preisgestaltung undurchsichtig und unfair, Bad in keinem guten Zustand, Konzept des Hotels nicht gut durchdacht, dafür, dass es noch so neu ist (2024 eröffnet).

Helpful?
N
NasirsaSA
Verified booking
family_with_children
Standard Room
Stayed in Apr 8, 2026

"comfortable"

9.0

all

non

Helpful?
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