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9 / 10 Guest Rating

Citadines Bacolod City

Lacson Street Barangay Bata, Bacolod, ph

Citadines Bacolod City - main view

About the Property

Luxurious Amenities
Boasting an outdoor swimming pool, fitness centre, and bar, Citadines Bacolod City offers a touch of luxury for guests to unwind and relax during their stay.

Convenient Services
From free private parking to room service and a 24-hour front desk, our 4-star hotel ensures that guests' needs are met promptly and efficiently.

Comfortable Accommodation
Each air-conditioned room is thoughtfully equipped with modern amenities like a flat-screen TV, safety deposit box, and private bathroom, providing a comfortable retreat for every guest.

Book your stay at Citadines Bacolod City for a truly exceptional experience in the heart of Bacolod City.

Facilities & Amenities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Family rooms
Bar

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional246 verified reviews
AI Summary

Guests highly rate the excellent breakfast and frequently praise the friendly staff.

Categories

Cleanliness7.3
Service9.8
Location9.3
Room Quality8.8
Amenities8.8
Value for Money8.8
Food and Beverage9.8
Overall Experience9.3

Select topics to read reviews

A
Angel mariannephPH
Verified booking
family_with_children
Standard Room
Stayed in Apr 4, 2026

"Horrible"

1.0

None

Requested housekeeping, but they only took the plates, tip and left yet no cleaning was done. Waited outside for an hour at 2AM after being told someone would return, no one came. Very poor service.

Helpful?
M
Maria TheresaauAU
Verified booking
couple
Standard Room
Stayed in Apr 1, 2026

"Alright, as I needed an extra blanket and no one picked up my call."

6.0

Location

The wait staff was not helpful. Cannot believe you only service almond milk and soy milk with coffee. Should serve fresh milk with coffee too. It’s a great hotel but don’t skimp on proper quality of milk.

Helpful?
R
Richie MayauAU
Verified booking
couple
Standard Room
Stayed in Mar 31, 2026

"Exceptional"

10.0
Helpful?
C
ColemanusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 29, 2026

"Exceptional"

10.0

Great service from the staff

Helpful?
J
Jeffrey BallardusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 28, 2026

"Excellent"

8.0

Nice location, fairly convenient to the airport.

Could have better options for food.

Helpful?
J
JuneferphPH
Verified booking
couple
Standard Room
Stayed in Mar 23, 2026

"Exceptional"

10.0
Helpful?
G
GennycaCA
Verified booking
couple
Standard Room
Stayed in Mar 18, 2026

"Awesome!"

10.0

Very nice!

The basement parking lot doesn’t have enough exhaust to keep the air tolerable.

Helpful?
P
Ponciano MichaelphPH
Verified booking
solo_traveller
Standard Room
Stayed in Mar 17, 2026

"Exceptional"

10.0
Helpful?
C
CarlophPH
Verified booking
couple
Standard Room
Stayed in Mar 15, 2026

"Exceptional"

9.0
Helpful?
P
PaulusUS
Verified booking
family_with_children
Standard Room
Stayed in Mar 14, 2026

"Exceptional"

10.0
Helpful?
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