Carretera Tepoztlan Amatlan 1000, Tepoztlán, mx
Luxurious Accommodation: Enjoy a stay in air-conditioned rooms with free WiFi and modern amenities. Relaxation and Leisure: Unwind by the outdoor swimming pool, stroll through the garden, or sip a drink at the bar. Convenient Services: Benefit from free private parking, a restaurant, and a 24-hour front desk for a hassle-free stay.
For a premium experience in Tepoztlán, book your stay at XOLATLACO TEPOZTLAN Hotel Boutique today!
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Guests highly rate the friendly staff and frequently praise the beautiful surroundings.
MXEl personal super amable, siempre pendientes de todos los detalles, la limpieza de la habitación perfecta, el lugar es super tranquilo y relajante, sé come delicioso en el restaurante. El lugar es hermoso, con una vista increíble a los cerros. Volvería mil veces y lo recomendaría al 100%
No hubo nada que no me gustara, todo estuvo perfecto.
MXLas instalaciones son muy bonitas, el paisaje es increíble, la habitación es cómoda, ya nos habíamos hospedado anteriormente y nos encantó por eso volvimos. El restaurante ofrece platillos muy ricos. La vista de todo el lugar es muy linda y natural.
MXMe fascinó todo, las instalaciones, la alberca muy linda, el lugar super tranquilo y relajante, todo el lugar es precioso. Las camas muy cómodas, la vista de la habitación muy linda, todo super relajante. El personal es muy amable, tanto en el restaurante como en el frontdesk. ¡Me fascinó el lugar! Volveré pronto.
Todo estuvo perfecto.
MXTodo excelente, buen lugar. Instalaciones, atención y servicio. Un lugar para descansar
Me gustaría que hubiera mas diversidad en el menú del restaurante
DESchöne moderne Zimmer. Der Ausblick und die ganze Anlage sind sehr schön
Pool leider viel zu kalt. Frühstück sehr teuer und die Zimmer sind sehr hellhörig.
SENothing positive to say. Absolute horror. No staff, no restaurant or activities “because they’re closed in tuesdays” how do you CLOSE a hotel every Tuesday when people are actively staying there? Couldn’t even be in the pool because if was being “cleaned”. How about clean it during the night when people are sleeping? Not for a full working day? Very thin walls so you could hear everything the neighbours were saying.
Upon arrival you may think “this looks nice”, but this changes very quickly. You check in with a rude receptionist who speaks no English, fine, but she also sighs and is reluctant when you ask to put the information in a translation app. We had to pay a deposit of 3k pesos, alright, but then you’re just given the key and “goodbye”. No one shows you the facilities, no help to the rooms, no elevator either so we had to carry all bags up and down the stairs. Walked around the facilities, a little tentative like “can i be here?” Absolute ghost town. Found some sad dirty horses that no one seemed to take care of, from what I could see they had zero turn out either in any kind of paddock (would have asked if they had staff! But again, ghost town). Yoga and a bunch of other things was advertised but.. no one to book with. Went to the restaurant and ordered some guacamole for the pool, requested some juice as well. Was told no, that’s breakfast only. Ok that’s fair, when’s breakfast tomorrow? “No breakfast. We’re closed” closed??? All day? “Yes” come to find it the restaurant itself also closed at 6 pm, which of course no one told ut about either. We decided to find some dinner of our own but was advised not to leave the premises at all due to how dangerous the area is. Great, sure, but now we’ll have no dinner and no breakfast. Staff doesn’t care. In the morning all guests had the same panic and ordered taxis to the city centre, and the receptionist decided to put several rooms in the same taxis even though we had separate destinations, very strange and confusing for all. This was the one thing reception decided to translate for us “this room is coming with you in the car”, what? As the guy arrived he looked at us like we were crazy and went the other way. Very reasonable. All in all absolute nightmare, I’m well traveled and have never been to a worse place in my life. $5/night hostels from my teenage years had better service.
IL
COLa propiedad es muy linda, se siente un ambiente desértico. Tiene un ambiente tranquilo y zen. Se ve que el hotel lo abrieron recientemente. Todo el personal fue muy amable y servicial en nuestra estancia. Les agradecemos por su servicio! Tienen un hotel muy lindo.
Estaba haciendo mucho frío y la piscina no tiene calefacción, es helada! El segundo dia de nuestra estancia era martes y el personal no trabaja esos días, así que el restaurante no estaba operando y no hay establecimientos de comida cerca. El dia lunes cerraron el restaurante a las 6 pm, entonces tampoco había cena. Si no tienes carro es difícil por que los restaurantes quedan lejos del hotel. Están haciendo unas construcciones en el hotel y había ruidos de taladro y martillo.
MXLa vista del entorno
Precio muy alto para el servicio recibido, las habitaciones ofrecen poca privacidad, se escucha ABSOLUTAMENTE TODO, son muy ruidosas. No hay spa, no es recomendado si quieres descansar. La regadera no tiene presión y sale poca agua, las amenidades del cuarto son limitadas, la alberca esta fria.
MXel valet parking muy atento
Anuncian SPA y llegas y no hay tal... mejor no lo anuncien y avisen recepcionista pesima actitud
