WoodSpring Suites Richmond Airport

Good Non-smoking room! No cigarette odor!

Noisy patrons in the room next door - loud, angry conversations, loud tv late into the night.

Clean comfortable

Stephanie & the assistant manager my fav ppl

I absolutely hated this place. Because of your negligence, I had a full-blown panic attack. Your staff allowed a random man to pass through the front desk and come all the way to my room just because he claimed to be my father — without any verification and without my consent. That man stood outside my door in the middle of the night, knocking for 40 minutes straight. Your staff did nothing to stop it. They didn’t intervene, didn’t remove him, and didn’t prioritize my safety. I am certain this is a serious violation of basic hotel security policies. No guest should ever have someone sent to their door without explicit permission — especially not at night. I had a flight the next day, and instead of resting, I was dealing with fear, stress, and a panic attack caused entirely by your failure to protect your guest. I was moments away from calling the police. I will not let this go. What happened that night is unacceptable, and I am seriously considering legal action.

The staff was great. Very friendly. Super helpful.

The smell of pot was super strong in the hallway outside my room. It was a non smoking floor.

Poor customer service

The price

No coffee maker in rooms, beds to low to floor.

The room but needed walk in shower handicap. Was not available to far from elevator

Love the room not plates or glasses to drink from no coffee machine

I loved the place and the two lady’s who checked us in were just so sweet and fast to fix any problems we had they were so inviting and I felt safe there

I loved everything