Hotel y Bungalows Acuario

it was very cute and directly across the street from the beach. My room had air conditioning.The pool was nice.

It was not updated but very charming.

the location is literally 20 meters from beach, which was very nice.

The staff mention that could be scorpions in our room.

the location is perfect

there’s not ac in the room so it was very hot

I had air condition ing. Pool looked excellent but didn't use it Beach nearby Near by restaurants Taxi service Very helpful staff They listened and helped me with anything I needed

Room #2 was very loud in the mornings. Like 6am to 7 am .. Maybe when staff arrived. But I reqfor another room more back from the entrance and it was more quiet. Been their 2 times and can not figure out the TV and its remote. But I had my phone and Wi-Fi

The young lady who checked me in was extremely professional. She saw that I was exhausted from the flight. She offered me a room away from all the street noise (it was still very noisy). She was kind and empathetic.

I recommend they plug in the refrigerator as soon as a booking is made. The refrigerator smelled musty and moldy. Also, turn on the a/c for us Westerners prior to arrival. Escondido is extremely hot, even at night.

Hotel confirmed a pick up from the airport but nobody was there. Had to wait over half an hour and only with the help of another transfer company calling the hotel did someone come and pick us up. Would have been easier to get the collectivo!! Very young staff on reception only interested in collecting the money. Asked to see the room first as I had booked a rooftop room with a kitchen, private terrace and roof terrace. Gorgeous view from the huge shared terrace but no furniture! Just one chair which a person from another room was sitting on (on our terrace). Patio doors broken so couldnt lock it. Asked for patio furniture so we could use the terrace and for the door to be fixed as we couldn't leave our room until we could lock up. The teenagers on reception just didn't have the experience to deal with any problems, just kept asking for payment which we told them would be made as soon as things were fixed. Hours later somebody came to fix the door and we could actually leave our room. When we returned they had put a sole dining chair on the terrace. Really weird!! Ill equipped kitchen so dont book if you intend to cook. Photos look like theres a pool bar but its not in use and doesn't look like it has been for the past 20 years. Asked for a corkscrew but none to be had in the whole hotel!! In fact everything we asked for was met with a 'NO' from the youngsters on reception. We were laughing about it in the end as it was like staying at Fawlty Towers.

Everything!!

the pool was the only good thing about this hotel - clean and refreshing

Where to start? Nobody should be staying in the bungalow we were assigned (#51). It had only screens so no shut windows and disco blared from right across the street and down the alley every night until about 4 am. The bungalow also backed onto an alley and a garbage truck came by around 4:30 a.m. - the bins of glass were touching the back wall of our bungalow and the truck and the breaking glass were loud. It was impossible to sleep. DO NOT BOOK THIS ROOM. The front desk finally moved us to a different, regular inside hotel room, which was acceptable and much quieter, but the actual Manager didn't (wouldn't?) talk to us. I feel we should have been reimbursed for the awful, sleepless night we spent in the bungalow. IT WAS THE WORST HOTEL EXPERIENCE OF MY LIFE.