Ambrosia Heights Entebbe

If i could rate negative starts i would..Be warned!!.. they will take your money, offer poor services and deny you a refund if you decide to check out early. I booked 4 nights with this hotel and upon checking in there was no functioning TV as advertised on their listing, one of the rooms did not have a TV present at all. They said they were experiencing technical issues and would not have the TV's functioning any time soon, the internet connection was extremely poor and the Sauna was closed for repairs. I decided to check out after the first night and book with a different hotel that better suited my needs. The hotel manager denied me my refund of the remaining 3 days booked totaling hundreds of dollars. I will be desputing this charge with my bank as the reason for my ending my stay was due to false advertising and poor services rendered. And expedia handed my money straight to them, they offered no protection against the hotels clearly illegal policy..

Nice staff Comfy big bed

Clean, comfortable bed, quiet peaceful balcony. Tea making facilities. Staff were very friendly and responsive. reliable internet.

Access to the location and rooms. Some parts of the facility seem to be under renovation. The room was quite compact.

The bed had clean linen and was very comfortable. The pillows were a big thick but comfortable too.

The rooms walls are thin so we could hear everything happening in the next rooms

Great location. Friendly stuff.

Rooms were a little small for my taste

Great friendly staff!

nothing

It was within easy walking distance of Victoria Mall and Vivo Energy Petrol station who have a decent little cafe and supermarket. I found the rooms roomy, comfortable and quiet

There was the occasional whiff of sewage. It might have been Ambrosia's septic tank or one of the neighbours'.