Secret Paradise Mahahual

Todo estuvo bien, solo en el jacuzzi y la regadera del estudio no salió el agua caliente.

El confort y el lugar es muy bonito para las personas que nos gusta más como la naturaleza, si vas con niños la piscina es la ideal pues no tienes pendiente ya que no es profunda, el mejor lugar para descansar y relajarse, nos tocó una habitación con todo para cocinar y el baño incluso tenía todo para ducharte. La anfitriona es súper amable y pendiente de tus necesidades. Regresaré definitivamente. 💗

The place is quite a ways from the cruise ship port and beach which made for a quiet stay.

The first room we were given was musty from the air conditioning. (The host gave as a choice of two others on the second floor. The host was very nice and accommodating). The beds were incredibly firm. The place is a monthly, weekly or daily stay. The roof top "garden" is quite run down and shabby.

Pool and vegetation

The color of the curtains and bed sheets.

Beautiful spot. Quiet and peaceful. Friendly staff and other guests. Cozy and not uptight but also beautiful and everything we could need.

The town is very small and mostly focused on the cruise ships that come by. Not much to do after the cruise ships leave for the day.

We came to work online and to scuba dive @ Banco Chinchorro. This was an affordable place to stay. The pool area is pretty and the vibe generally relaxed. The rooftop area is a relaxing place to hang out in the late evenings. Alexis, the hotel caretaker, was very helpful. While this is about a 25-minute walk into Mahahual either way (one of the paths is covered by trees and rather pleasant... plus there's a Dinousa grocery store and a fruiteria about 4 blocks into that walk!), there is a roundabout one block from the hotel where you can easily hail a cheap taxi if you're not up for the walk. Just make sure you ask them in Spanish otherwise they'll think you're from a cruise ship and charge you 2-3x the price. The hotel exhibited quality customer service when we brought up concerns about our stay. That counts for a lot.

I do sincerely wish we liked it more than we had, especially for such a great price per night. Although we initially booked the room for 2 weeks, we requested the second half of our stay be cancelled. The wifi & cell service in our room was so weak that simple webpages would not load, so we were unable to WFH. We ultimately moved our kitchen table and chairs outside to use our laptops and had much better luck with signal, but the mosquitos were ferocious even with repellent. You will need a small table/travel fan to be semi-comfortable if you do that, since there is no breeze. I think the humidity is just out of control at this location; no matter how long between showers, the floor of the shower stall would not drain and always felt slimy. The hotel room floor was similarly slimy/dirty... we ended up wearing our socks to avoid the nasty feeling on our feet, and then when our socks became gross, we resorted to wearing our sandals in-room. None of our scuba gear was able to dry (even if we hung it outside) so it started to mildew, and our backpacks and random items in our luggage grew mold even though they were placed in the corner and we weren't getting any of them wet. We've continued traveling for 2.5 months since this stay, and haven't experienced that anywhere else. We also did not receive any of the cleanings the hotel claims to offer every other day, but I imagine that would've helped significantly. We are ultimately very grateful they met our needs with cancellation mid-stay... That is customer service you can count on.

Great staff. Very friendly, Very helpful. The internal Courtyard is beautiful. The beds were very comfortable. The shower was hot long enough to get a hot shower. The kitchen was functional, and I was able to cook a number of meals there. Adequate off-street parking just outside the gate to the hotel complex

The hot tub on the top deck is not hot... no heater... and it's dirty... The hot plates are not grounded, so I got a shock from them several times while using them. The hotel electrical system is under repair and was flaky at times. I had to move my room once because of no electricity, but Alex was very responsive and got me in a new room immediately. Also, Workmen were in the area often.