Palmhouse Boutique Hotel

The room was very comfortable. It was modern and clean. The staff that worked there were nice. It's quiet.

This is not the venue's fault but the road going in and out was very muddy. The owner said the council was planning to fix the road soon. If there's not much rain it wouldn't be so bad.

Clean and well maintained. Very friendly staff.

Access road is not for the faint hearted. Can't blame them, rainy season was tough this year

It was in a quiet location but still central. The room was spacious and the facility actually. However, due to rainy season we couldn’t use any of the outdoor facilities

The room was not in good maintenance. The door didn’t open and close fully and had a big crack in the glass. The wall on the bedside was moldy and the colour came off and the dirt from the walls was lying all around the bed..

I had a fantastic stay at Palmhouse Boutique Hotel! Down a quiet path in the city but away from the noise with a very friendly hotel dog who always greeted me upon entering the hotel. I arrived on a Friday to a BBQ & pool party which the host does every so often. Which was a great way to start my trip and to meet new people. Being new to Kuta, Lombok, I asked the staff (Dedi & Mr Dayat) for recommendations and was able to hire a bike. They gave suggestions to good restaurants, scenery and local hidden gems! They also helped facilitate excursions (surfing, morning fishing trips, etc), which wasn't advertised, so no pushy sales tactics, but I'm very glad i asked Dedi & Mr Dayat. I would stay again and highly recommend to new visitors for short or long stays.

Nothing

The rooms are clean and the staff is super nice! I was worried it will be noisy during the day as there is a lot of construction around the property, but it was very quiet, away from the busy city center. And they have a cute doggo running around and ready to play with you at any time :)

the road from the main street to the property is not finished so it can be a bit more difficult to drive after heavy rain

The staff was really friendly and always helpful. The bed was super comfortable, super clean room and they clean it about once a week. Free water. Will come back again!

The road to the facility was really bumpy

After a mishap with a different hotel the previous night, we were tired and stressed out but arriving at the Palmhouse boutique hotel quite literally melted our worries away. The fact that parking was available was a God send! There was a sweet, friendly little dog that greeted us as we walked to reception, the check-in staff were very welcoming and to our pleasant surprise our room was already ready when we arrived. First impressions, the room was spacious, light and airy with a minimalist bohemian chic vibe. Everything was clean, I make a point to inspect sheets and bathrooms before I unpack and everything was spotless, not a stranger's hair in sight! I loved the smell of fresh laundry lingering after me and my partner sank into the most comfortable bed i think we've ever slept on, we actually fell asleep for an hour! After a quick shower, (shower gel smelt divine by the way!) we went out to the pool area to relax a little before heading out for brunch and again after dinner. The pool and surrounding areas were clean and well kept, the beautiful big tree and greenery meant that we got some stunning photos! The water was refreshing, calm and exactly what we needed to reset our minds and bodies. Kuta beach was actually really close by bike and we loved that we weren't restricted for cheap food options with town a short ride away. I was worried as some people mentioned there is some construction nearby, but as avid travellers, this is always a good sign to us that an area is up and coming! We had an amazing night's rest and didn't hear a thing. They had a couple of additional rooms on the other side where they were just finishing painting and I only saw when we were leaving, honestly they must have been as quiet as mice! Happily, we weren't disturbed at all! The staff made our experience fabulous and the property exceeded our expectations in every way. Thankyou for a memorable stay, i only wish we knew and had booked longer...

That we had to leave...