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7.7 / 10 Guest Rating

Ambassador Thermal Motel

1101 Hinemaru Street, Rotorua, nz

Ambassador Thermal Motel - main view

About the Property

Centrally Located in Rotorua
Ambassador Thermal Motel is the ideal choice for your stay in Rotorua, conveniently situated near Lake Rotorua and the renowned Polynesian Spa.

Relaxing Facilities
Enjoy a range of amenities at Ambassador Thermal Motel, including a heated outdoor swimming pool, 2 mineral pools, and barbecue facilities. Perfect for unwinding after a day of exploring the city.

Convenient Surroundings
Situated next to the picturesque Motutara Golf Course and within walking distance to restaurants, museums, the convention centre, and Government Gardens. Experience the best of Rotorua right at your doorstep.

Book your stay at Ambassador Thermal Motel now for a memorable and comfortable experience in Rotorua!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Laundry

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation. Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your check/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good1554 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness6.8
Service8.8
Location8.8
Room Quality6.8
Amenities7.8
Value for Money7.3
Food and Beverage7.3
Overall Experience8.0

Select topics to read reviews

R
RobnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 22, 2026

"Nice unit, will return."

7.0

Nice unit with kitchen and a bit of space, close to bars and eateries , excellent spa pool right by my room, cosy bed and nice and warm.

Parking, no Sky TV no big deal.

Helpful?
K
KevinauAU
Verified booking
couple
Standard Room
Stayed in May 15, 2026

"An excellent stay."

10.0

Excellent kitchen gear, plenty of space, thermal pool

Helpful?
P
PeternzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 8, 2026

"night out"

8.0

location is excellent for cafes bars and restaurants

a little noisy, but not really a problem

Helpful?
A
AndrenzNZ
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Exceptional"

9.0

Spa pools were great

Helpful?
S
StevennzNZ
Verified booking
solo_traveller
Standard Room
Stayed in May 7, 2026

"Exceptional"

9.0
Helpful?
A
AlenkasiSI
Verified booking
couple
Standard Room
Stayed in May 7, 2026

"Good"

6.0
Helpful?
J
JennifernzNZ
Verified booking
family_with_children
Standard Room
Stayed in May 7, 2026

"Dated but good value accommodation in a great location."

8.0

The location of the motel was very good - we were attending a running event in the city, and were close to the start / finish lines, plus easy walking distance to Eat Street. The spa and heated outdoor swimming pool were perfect for aching muscles to relax in afterwards. The little balconies gave a view of the lake. The weekend duty manager was very friendly and helpful, and we had all the rooms allocated for our group right next to each other.

The rooms / decor are a little dated, but everything was clean and worked fine. There isn't a lot of parking inside the motel premises, but we had no issues parking on the street directly outside.

Helpful?
M
MarknzNZ
Verified booking
family_with_children
Standard Room
Stayed in May 5, 2026

"Very Good"

7.0

Great location. Hot pools. Friendly staff. Warm room

No curtains on the door window and bright lights in hallway outside meant the kids struggled to sleep the first night. The second night I found a blanket and hung it over the door.

Helpful?
A
ANDRE STANLEYpfPF
Verified booking
couple
Standard Room
Stayed in May 1, 2026

"nul"

4.0

RIEN

J'avais choisi ce motel pour sa piscine d'eau thermale chaude. La piscine était tiède et était face à un hébergement. Aucune intimité. Le SPA, c'était de l'eau presque froide. Très déçu

Helpful?
D
DonnanzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Very friendly and accommodating staff :)"

10.0

Loved the pools and the location

Helpful?