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7.7 / 10 Guest Rating

Ambassador Thermal Motel

1101 Hinemaru Street, Rotorua, nz

Ambassador Thermal Motel - main view

About the Property

Centrally Located in Rotorua
Ambassador Thermal Motel is the ideal choice for your stay in Rotorua, conveniently situated near Lake Rotorua and the renowned Polynesian Spa.

Relaxing Facilities
Enjoy a range of amenities at Ambassador Thermal Motel, including a heated outdoor swimming pool, 2 mineral pools, and barbecue facilities. Perfect for unwinding after a day of exploring the city.

Convenient Surroundings
Situated next to the picturesque Motutara Golf Course and within walking distance to restaurants, museums, the convention centre, and Government Gardens. Experience the best of Rotorua right at your doorstep.

Book your stay at Ambassador Thermal Motel now for a memorable and comfortable experience in Rotorua!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Laundry

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests arriving after 21.00 are kindly requested to inform the hotel in advance to arrange for after hours check-in. Contact details can be found on the booking confirmation. Please note there will be a Surcharge of 2.5% for all the credit card and the pay Wave payments. All the international cards also have the surcharge. If you are using your check/savings/eftpos, it won’t charge any surcharges. (NZ Domestic Cards only)Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.7
Very Good1554 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the helpful staff.

Categories

Cleanliness6.8
Service8.8
Location8.8
Room Quality6.8
Amenities7.8
Value for Money7.3
Food and Beverage7.3
Overall Experience8.0

Select topics to read reviews

T
Terry MorrisauAU
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Good"

6.0

Close to Eat street and gardens, good sized rooms, great thermal pool and spa, quiet area

Tired accommodation, small bed for 2 adults, rooms were very warm

Helpful?
M
MichellenzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"Very Good"

7.0

It was suitable for what we needed. The location was perfect. We participated in an event at the Gardens which was less than a 5min walk up the road.

Helpful?
M
MilesnzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 27, 2026

"It was a reasonably comfortable bed for the night, but overall underwhelming"

6.0

Sign in was smooth.

The property is more tired than it seemed from the photo at time of booking. It may be there is progressive renovation which is fine. But peeling paint and damage to walls was not what I was expecting

Helpful?
R
RotanzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Would stay again"

8.0

Clean comfortable safe central warm parking views

One staircase is weirdly small but no biggie we used the other stairs

Helpful?
Y
YulingnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 21, 2026

"Good"

4.0
Helpful?
S
sheiknzNZ
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Exceptional"

9.0
Helpful?
M
MairiaauAU
Verified booking
couple
Standard Room
Stayed in Apr 20, 2026

"A cheap stay for good reason. Convenient location."

3.0

The location was convenient.

The bed sunk in the middle. the thermal pool and spa didn't feel clean. We couldn't bring ourselves to use it. The place needs a renovation desperately.

Helpful?
D
DougauAU
Verified booking
couple
Standard Room
Stayed in Apr 19, 2026

"Excellent"

8.0
Helpful?
L
Lee-Anne BidoisnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"Always a lovely stay"

8.0

I’ve become familiar with the hosts and like the pools

Room became very hot and needed air conditioning to cool

Helpful?
H
Harsimranjit SinghnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Apr 18, 2026

"Exceptional"

9.0
Helpful?