Sajjan Niwas

located at city center. comfortable stay. rooms were clean and aesthetics met our expectations. the staff was friendly.

Facilities: The washrooms looked like they need to be looked into. they were clean but things needed fixing. the hair dryers didn't work. The shower was almost broken. The toiletries were emptied from bottles and when asked, they didn't had the handwash/soap, stating hotel ran out of it. Parking facilities: The hotel allows the driver to use hotel toilet and bathing facilities from 7am to 7pm. we asked the staff and our driver was allowed in our presence post this time. Just keep this in mind if you're taking a long term taxi. Wifi: wifi wasn't working, we checked with staff and they confirmed

Well sized rooms.

The overall maintenance of the property & the services need to improve. When I checked in the water heater was not functional & was fixed only after following up multiple times after more than a couple of hours. No alternative arrangements were made. Food orders from room services were quite slow & items were missed. Also rooms in the ground floor tend to get quite noisy.

Location and staff is the only positive about this property. Heritage is just by the outer look,inside the property is a disaster. We checked in late and found the linens dirty, duet cover was already filthy and we had to ask staff to get them changed. The hotel manager was really cooperative and understood our issue and agreed to not charge us anything since we didn’t like the property and the services offered. They simply charged lesser than the original price we booked for the property and left early next day amending the booking from 3 days to 1.

Property condition really needs to be addresses noting that it’s a heritage property but needs a lot more improvement

It’s very beautiful and the rooms are big and comfortable. I also had a nice balcony

The noise from the hotel next door. Am glad I didn’t stay there as they had drums and singing every night on the roof. Not that our hotel could help that but it’s too bad.

In a dead end street so it was quiet.