Hakone Kyuan

Interesting experience - nice rooms

The food was not that good

The facilities, staff

The food was incredible! We really loved the whole experience staying here.

An incredible place, out of time and space. The land lords a very kind and explain you everything. The view on the land with the quality of the peaceful room is just incredible! The diner was an incredible journey of taste! The night was peaceful and the view on the morning still unbelievable. Thank you for this journey.

The location was too remote. we could not walk to anything. I have stayed in many ryokans round Japan. This one was the worst one I have come across

The onsen was too hot. We were told to put in cold water, but it took a long time. If I had tried the onsen without caution I would have received 2nd degree burns. The thermometer did not work.

Everything was excellent. The hotel staff was incredibly welcoming and kind, and the overall hospitality made us feel very comfortable throughout our stay. It was the perfect way to end our trip to Japan — slowing down and relaxing in the private onsen was a truly memorable experience.

Nothing. We really enjoyed our stay.