Sunny Canopy

Cleanliness and friendly staffs

People

Bedroom size, toilet size, cleanliness.

Balcony size is very small

The two gentlemen from the Reception and F&B service teams are exceptionally hospitable and polite.

Very clean and decent

Very clean and new with a comfortable bed.

Worst hotel experience. We arrived and it felt rushed to check us in. We were asked straight away what time we would be leaving in the morning without even discussing breakfast times etc. We were then put in a standard room which faced a brick wall. I explained that I had paid for a balcony room overlooking the sea. I was told the building next door had been built so no sea view . I suggested they update their website to inform guests I was greeted with a stern okay. My husband went down to see them and there was a manager there who sternly told me I had booked a standard room. The internet was not working very well when I tried to show him what I booked. He was adamant I booked a standard room. He then requested the paperwork by his colleague that checked us in . He then realised that I had booked the deluxe room with balcony and sea view. I had to ask for an apology. He then said put them in room 204. We switched rooms ,we had to move our stuff ourselves, no help, no apologies. We moved into a room which had a side sea view and balcony but no seating outside I still didn't get the room I booked. The room however was comfortable but I am glad we only stayed on night Most inhospitable hotel ever. Hence we didn't stay there on our way back from Maldives.

Customer service was shocking hi