Hotel Residencia Polanco

location

full of bed flees. stay away!! management doesn’t care! matter fact, nobody is in the building day or night. they don’t respond you. it is cheap because you suffer for next month for scratching crazy your body

Its location is perfect and includes parking

The bed is hard as a rock, the furniture is old and not under the beat maintenance

The staff was helpful and courteous.

The Wi-Fi was terrible.

The location is perfect, in a really good area

the cleanliness is very poor, is not what I expected

Front desk service

Cleaning on the bedroom and the bathroom

it's very comfortable and spacious for the price

the facilities are old and a little unkempt. there was never anyone at reception and the service phone number operator was rude and short with me. there was no hot water and one of the hallways in the room was very dark as the light was very weak

nice area, decent lodgings

seems a bit old and lacking maintenance