Hotel Residencia Polanco

Location only the rest was crap

It was super dusty, no internet, no phone, tv without any channels, curtain drapes were falling down, and the toilet was clogged. It would take multiple flushes for somehting to go.

very old property, nobody ever at the front desk. The room did not smell clean. It smelled like a thrift store. It was not clean.

The room was not clean. You could hear all of the footsteps and voices from everybody in the whole building in your room. no air-conditioning, the sheets smelled bad. very old property, nobody ever at the front desk. The room did not smell clean. It smelled like a thrift store. It was not clean.

Location

Rooms not comfortable, terrible pillows and very old mattress, old bath towels and limited bathroom supplies (paper tissue)

There are a lot of space in the room. A big bed. We had all the facilities, hot water in the shower, parking lot, security, good location. It’s secure to stay there. The staff is checking the cameras and taking care of the parking lot, that is good. The furniture and the hotel is very old, but clean, that is the most important. Just near the hotel there are restaurants to have a breakfast.

Location

Uncomfortable bed, couch and chairs. Hard like a rock.

Only the location. It was close to where I had to go.

The place is awful. I was given the wrong code to enter. The elevator did not work. I asked for breakfast upon arrival and was told that there would be a food truck in the morning. I was not interested, but at mid morning I received an email telling me to ask for the free breakfast??!!. The bathroom smelled badly. The towels were dirty gray. I never used them. The sheets had stains. The room was cold. There was a radiator but it was not enough to warm the room up. I had a terrible experience. Despite paying 2 nights I only stayed 1.

The location

The bed needs more blankets at autum and winter season.