Thaproban Pavilion Waves

The rooms are nice and spacious, food was excellent

2 rooms share the same balcony

Nice ocean view, very friendly staff.

Very old building and facilities. Elevator not functioning. I took the suite, the pictures are much much more nicer than the actual room. It was not clean, not to the extent of leaving, but definitely not what you expect from a supposedly 4* hotel. WiFi? Basically non existent. Cellular reception-barely. Toilet was broken, and obviously was fixed using the wrong size seat. Floor was some kind of oily. Windows are not sealed properly, had loud blowing winds. But the cherry was-ants in the bed 🤮 That’s when I decided I’m not staying, asked for a refund just to get explanations from the manager about why I’m wrong and should stay. I left the place anyway…

Calm, friendly staff, great sea view

Could have been more cleaner

The best thing about the hotel is its staff. My father in law had an accident and had to be taken to the hospital and the hotel did an amazing job supporting us all the way. Special thanks to Gihan that spent many hours with us there.

Great location and the staff were 10/10, they were so friendly and professional, food was good and rooms were lovely and spacious with excellent views. The massage was exceptional and they put on a great fire show on our last night. Would stay again!

The whole hotel needs a bit of a refresher, a lick of paint and a new lift. A lot of the common areas are a bit tired and new towels and bedding are needed urgently! It’s a salt water pool so I get that the towels will wear eventually. Nothing major but there are lots of hotels in the same price range that were a bit more polished.

The overall property is beautiful. The pool side and the ocean view is stunning. The breakfast and the ala carte food menu is extensive and delicious. Overall great experience. The location is however at a bit of a distance from the main beach

Hotel staff were mostly very friendly. There are a few good things about here, like the laundry service and the pool area. They tried to make things right for us especially when many problems arose. However, it’s overall a terrible execution in management to begin with. I will not recommend to stay here.

We stayed in Thaproban Pavilion Waves hotel for 3 unpleasant nights. Things went downhill since the first night when we decided to have dinner in their restaurant. My husband ordered a seafood pizza, and unfortunately he had a severe food poisoning hours after. Bad vomiting and diarrhea. It was so bad that he had to stay in bed the whole day. We canceled all our activities in Galle and Unawatuna in 3 days. I’m very disappointed that only place we ended up visiting was a hospital in Galle. The staycation wasn’t a good experience either, since there were many problems with the room. The phone wasn’t working. The hair dryer wasn’t working. (No one came to fix the phone till we checked out. I had to walk downstairs to the reception every time I needed anything. The person who came to fix the hair dryer was also rude, although most of the staff here were very friendly.) We found multiple disgusting yellow stains on bed sheet and pillow cases. It’s clear that those were not changed before we arrived. Be aware of ants in the room. Many ants were crawling on the food I brought back to my sick husband. They are the large orange kind. I was bitten by those ants in my sleep too.

Beautiful location and great view. The staff were amazing and rooms were clean and comfortable

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The hotel staff were exceptionally friendly, and the hotel itself had a great atmosphere in a fantastic location. I will definitely come back!

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