Kathmandu Business Hotel

I got sick (not at the hotel) after I checked out but I had left my luggage at the hotel, so I went back and the staff was very perceptive of my quandary and helped a lot. The staff at the restaurant gave me bananas even though it was not ripe yet, because I had needed the bananas badly (to restore my potassium etc as advised by the doctor), without me having to leave the restaurant. Also Sonee at the reception helped me every step of the way to be well enough to resume travel by giving me headache medicine that I needed, she also gave me water and provided me with a place I can rest and charge my phone while waiting for my airport taxi ride that she had also kindly arranged for me at no extra charge and all these even though I was already checked out. I am so grateful to the kind staff at the hotel's reception and restaurant!

Booking.com said I will be given a 15% discount on food and beverages but I was only given 10% discount at the hotel's restaurant :( but the restaurant staff extended this 10% discount even after I had checked out (on the same day) so not so unhappy about it. Also, when taking a shower and hair falls on the floor, it was difficult to "catch" the hair such that it does not clog the drain, this was due to how the shower drain was designed. As such, this results in having a pool of dirty water on the feet while continuing to shower, which was very uncomfortable. I hope the shower drain design could be improved so that hair can be simply removed while taking a shower (a simple drain design such that you can drag the hair off the drain by swiping the hair away with your slipper etc). Also I could hear scratching noises on the wall (maybe from the next room - resulting in me not being able to continue to sleep in the morning.)

The hotel is down a little side street , but only a couple of minutes walk to shops , restaurants bars ETC I found the staff to be extremely friendly and helpful Wi/fi was excellent Room and hotel extremely clean A nice bar/ restaurant on the roof of the hotel Breakfast was ok , have had worse have had better!’ Had 3 very good nights sleep Will definitely come back to Kathmandu, and will definitely stay here again

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Staff behaviour was good. Kriti at reception was very helpful.

Room was small.

Location is excellent

The breakfast is absolutely dreadful. The staff were nice, but for a “business” hotel I would have expected a little more efficiency. I am female and was mid-transaction at reception. A male came up complaining about wifi and they immediately stopped dealing with me and tended to him. It was very rude. And the strangest part was they would only give us one key card for the room when we were two people!

Absolutely divine hotel amongst the dust and chaos of Kathmandu. We have stayed here twice and wouldn't consider anywhere else. Always clean, professional, safe, comfortable, and filling (breakfast buffet). We stayed here as a family and really appreciated Sachin's warm character at breakfast. He is the epitome of customer service and charm. They will store luggage for you while you trek, too! Heater in the room works a charm, beds are fluffy and clean, elevator if you're on a higher floor, beautiful rooftop terrace for meals, very clean rooms, and very hot water. Perfect!

Very friendly and professional service at reception. Clean room. Beautiful furnishings around the hotel. Daughter loved the fish ponds. Got a great genius discount deal on Booking.com for the room. We got a take away breakfast package that was perfect for our bus ride.

Everything was great! Kindly personal, very clean and comfortable hotel, tasty dishes. Rooms cleaning and changing a towels everyday. My respect to the hotel manager. He was keep in touch all time and gave the best accommodation for my group. I really recommend this place! :)

The location and the size of the room

Breakfast was too simple and the common areas were a bit rundown so that nobody used them