WoodSpring Suites Spartanburg - Duncan

Friendly staff, friendly guests. The nice ladies in the front office helped me whenever I had a question or needed clean towels.

I have no complaints.

The staff went above and beyond.

No pool

Nothing. It smelled so bad and was so nasty.

There was a horrible smell through the whole place. It looked like it had never been cleaned. There were parts of the floor that felt like it would fall through.

Really good location staff was incredible. Very easy to get along with. Very complimentary would recommend it to anybody

They don't have a pool

Not what I expected, my room had infestation of stink bugs and spiders that just had a lot of baby spiders in it when I first checked in. I had to buy my own bug spray, toilet was not up to par, no light under microwave (also a big crack on the microwave was already there) location was horrible because it’s right next to a major truck stop so it gets really busy from early morning which I work 12hr 3rd shift so I’m exhausted by the time I get back to the room and it’s very hard to go to sleep on top of that the manager came banging on my door like a mad woman. I understand I smoked a short of a cigarette (I admit it and own) but she had absolutely no right talk to me in any way she saw fit. There still needs to be some level of professionalism whenever conversing with customers. And everyday I smelled weed when I would head towards the lobby or taking the stairs but she wanted to talk to me rudely and in an extremely condescending tone and then asks one of the housekeepers to pull out her phone not knowing that I was already recording on my phone and I have it on my portable cctv camera in the room. Which I always take with me when I travel for work.

(Continued) i always take pics and go around my room with my portable cctv camera and record the state of my room just encase if hotels try to blame anything on me, right after checking in. I told my company’s (HR department and corporate) I work for never to use Wood Spring Suites in Duncan, SC on frontage road again. I was the only one that remained poised and professional during the encounter with the manager (or so she claimed to be) who knows because just about everyone there doesn’t wear uniforms or even name tags. Which I have recordings of that too. Completely unprofessional glad I left (on my own will not be returning under any circumstances.) sorely disappointed I ABSOLUTELY refuse to deal with mean, surly and unprofessional people like that.

Place should be condemned bed bugs are not something to forget about they spread this is my only concern and I had a pet there with me not happy you my lawyer already has started the biggest law suite lake george this is only the beginning lake george

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The place look like a shelter & smell terrible i wouldn't put this place on booking.com not this particular one

The best thing about the property was the location to the place i was working. When you did get to see the staff they were amazing and helpful

Common areas were extremely dirty, hallway carpet stained. Loud screaming and banging all night. No staff at front desk past a certain times. The room looked nothing like the pictures. I have stayed in barracks that were better than this hotel and if you know you know. I paid for the whole month yet every week they would lock me out and I had to explain every week that I had paid. I ended up checking out early, didn’t even get a refund for that and at this point don’t care but I would NEVER recommend this hotel.

Nothing

Very dirty and not clean