Chalets Resort Masinagudi

Excellent stay

If you want to visit the tiger reserve and watch elephants, this is the best place to be but if you want to visit Ooty, i would never recommend this stay because it is quite far from Ooty.

A very strange business is going on in Ooty, particularly if you are travelling with your own vehicle. We went from Masinagudi to Ooty by our own car but while returning, police didn’t allow to enter where we came from and asked for Ooty license. And they allowed only local drivers to go from there who charge 1200 for the same route and if you are not willing to pay then you have to travel from alternate route which is 65 km far. That too it gets closed after 9 pm. We faced the same situation and were late to reach the gates which resulted that we had to sleep whole night in the car. I am giving low rating to this resort because of the communication gap we had and there was no assistance even after we shared our live location with them .

Service is good. Especially ground staffs doing good job.

Absolutely nothing.

Where shall we start? The management has absolutely no regard for the property. While the MD was busy travelling in Mumbai, his team had no idea there even was a booking from us and made us wait over an hour while he was too caught up to even take calls. They had no idea about which rooms to give and showed us dark murky rooms. The room in itself was smelly, damp and claustrophobic. Moving on, the food, we had ordered some mutton curry and they gave us dog food. The staff has little idea about what is going on and they aren’t much to blame since the management team, if there is any, do no care about it.

The food quality needs to improve

food