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8.1 / 10 Guest Rating

Virunga Hotel

RN4, Ruhengeri, rw

Virunga Hotel - main view

About the Property

Luxurious Amenities
Indulge in the indoor pool and take advantage of the entertainment staff at your service.

Delightful Dining
Savor delicious meals at the on-site restaurant or have a cozy meal in with room service available.

Convenient Facilities
Benefit from free WiFi, a shared kitchen, and a 24-hour front desk for all your needs.

Book your stay at Virunga Hotel today for a memorable getaway with top-notch service and comfort.

Facilities & Amenities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.1
Excellent46 verified reviews
AI Summary

Guests highly rate the location and frequently praise the service.

Categories

Cleanliness7.7
Service8.7
Location8.7
Room Quality7.7
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience7.8

Select topics to read reviews

A
AnfieldseSE
Verified booking
with friends
Standard Room
Stayed in Sep 28, 2023

"Good value for money in central Musanza"

8.0

Nice room, warm shower great location. And a pool! Good value foor money.

The location given on the site is not correct, so the directions lead you to a bank about 800 metres away. The hotel is right in the middle of city centre close to the Goico Plaza Market and Amikusi restaurant

Helpful?
K
KatezaZA
Verified booking
family with young children
Standard Room
Stayed in Sep 6, 2023

"Ok for a short stay"

7.0

Our room was basic but clean, and offered everything we needed for a short stay.

The hotel was confusingly built, and the parking was a challenge. I think the exterior images made the hotel look better than it is.

Helpful?
J
JamesusUS
Verified booking
group
Standard Room
Stayed in Aug 30, 2023

"Home away from home."

10.0

Agnes was absolutely amazing! She checked us in and walked us to our room and made us feel like we were at home. There was mango juice to greet us In reception and Agnes make sure that Every need with Met. She recommended places of interest in the area, places to eat, including the restaurant facility at the hotel. Agnes was completely genuine as she asked us how our stay was how comfortable are rooms were, and said she looked forward to seeing us again when we departed from the hotel. meeting Agnes and her warm hospitality was one of the highlights of my traveling through Rwanda.

Helpful?
S
SadjidahuHU
Verified booking
family with young children
Standard Room
Stayed in Aug 24, 2023

"I will definitely return back to Virunga hotel"

9.0

Location was excellent, in the centre of Musanze accessible and there are all services around. Pharmacies, restaurants, markets, etc.. staff were excellent. I requested a late check out which they granted, and they dropped the additional fee when they knew my husband got sick and he needed to rest longer in the room after being discharged from the clinic. Staff at the reception was very nice and friendly, the same at the restaurant. Food is very tasty and they bring it to the room. Very comfortable and clean rooms and they brought extra towels we requested.

Breakfast could be richer with some cheese, but they prepare omelettes just ask!

Helpful?
M
MaireieIE
Verified booking
young couple
Standard Room
Stayed in Jul 24, 2023

"Very good"

8.0

The bed was huge and the mattress was firm and very comfortable. The room was very clean. The breakfast was very good and staff were helpful. They provide a toothbrush and toothpaste which is helpful if you've forgotten either!

Although the shower was hot, the pressure of the shower was not great but overall a really comfortable clean spacious room. Only one small bottle of water was provided in a double room.

Helpful?
J
JosephinefiFI
Verified booking
young couple
Standard Room
Stayed in Jul 17, 2023

"Very good"

8.0

Comfortable bed, warm shower.

Helpful?
A
AnonymoususUS
Verified booking
solo traveller
Standard Room
Stayed in Feb 18, 2023

"Agnes helps me with pomade on my knees it was broken 🤪"

10.0

quite and employees are welcoming and helpful

it’s in town in central

Helpful?
D
DoreenzaZA
Verified booking
review category business travellers
Standard Room
Stayed in Aug 30, 2022

"Excellent staff, very clean rooms, great WiFi"

9.0

Welcoming staff, very clean rooms, extra blankets, soft towels. Decent restaurant. I loved the shower the most!-it had excellent pressure and was hot. WiFi worked great.

Helpful?