Castle Living

Emplacement proche du centre à pieds, quartier vivant

Le côté cour

It was relatively good value for money

It gives me no pleasure to offer feedback that is less than positive. So some constructive comments, in no particular order. 1. Feedback and communication with the owner was unsatisfactory from the moment of making the booking. They said there was a problem with their phone. However, it took contacting Booking.com when I was two hours away to receive check in details for what had been explained on booking would be a late night arrival. There was a problem with the WiFi connection from the start. I told the owner. Their response "no one else in the building has a problem". It took 5 days of my booking until WiFi was available, and then there was still no coverage in the bedroom. My personal data use as I work from "home" was massive as a result. 2. The description did not match the listing. The listing implies a balcony and more modern fittings. The apartment I received was at best, tired. 3. Equipment did not work. The oven did not function. When I turned it on the electricity tripped off. Unfortunate as I had purchased food to be cooked in the oven. It was spoiled as a result. 4. No cleaning equipment was left for instance for dish washing, no tea towel for drying, or spare refuse bags. These are small inconveniences you don't want when staying somewhere. 5. Cleanliness. The duvet for the bed was stained, and I could not find a cover for it. Things like that don't inspire confidence in the cleaning. 6. Administration. I am still waiting for the invoice I requested, for bookkeeping for the stay. Individually each of these issues could be acceptable. Compounded, it meant the stay was less than satisfactory.

- very friendly and helpful communication with the host; - perfect place: near the Pesceria, the historical centre, Via Etnea, nice park in front of the entrance; - quiet environment

Nothing, we did not stay there. We chose to pay cancellation fee than stay there

Horrible experience, expect everything the worst. The host (Giovana) tried to force us to pay extra money in cash (300 EUR) !!!

Keskeisellä paikalla, tilava huoneisto, kaksi kylpyhuonetta

Aika äänekäs lokaatio. Kannattaa olla korvatulpat mukana jottei häiriinny ulkoa kantautuvista äänistä yöllä. Astioita voisi olla enemmän. Viinilaseja kaivattiin. Makuuhuoneen yhteydessä olevan suihkun vesi virtaa makuuhuoneeseen jos ei ole tarkka. Suunnitteluvirhe.

La ubicación, muy cerca de los puntos historicos.

En general todo. El lugar, el patio, las ventanas, los armarios...muy poco mantenimiento. La cama incomoda, eran dos colchones juntos. En general decepcionante.