Greenstones Boutique Hotel

Terrible. Experience. Poor service . & asked more money than told in app.

Room ambience was poor

Breakfast suppose to be ready by 7am but they have not placed till 8.20am and it was horrible too.

For Housekeeping services..need to remind for anything many a times for something...only one guy was in hotel...for reception, housekeeping for complete hotel...was also working in dinning in the morning to place the items in dinning counter...will recommend never to opt for this hotel...

Location is good

Room was not good Initially no water in the room They ask paid all money even before check In No buffet breakfast provided So much Insects cockroacks in the room

Property is nice & location is also great, staff was quite helpful

Washroom arrangement is not good, bath section is elevated due to which all water come down near was basin and WC but there is no water outlet which cause water gets accumulated. Management need to make some arrangements of water discharge from bathroom We checked in at 8 pm and when enquire about dinner there was only 2-3 options was available, it’s disappointing for boutique hotels with such a limited menu

We didn't check in,as there was no water in rooms, neither there was any responsible attendant.

Poor hospitality

Pathetic room service and no support from staff. Nobody at the reception was answering calls even after calling 15 times. Checkin was also very bad and staff is not supportive at all. Breakfast was also under par ne not appreciated at this price point

Staff is bad. room service is pathetic. Checkin took 30min in heavy rain with no staff at the front counter. Breakfast was really poor.

Not value for money They don’t provide basic toiletries Dental kit