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8.6 / 10 Guest Rating

Ridge Retreat

4 Ridge Road, Rotorua, nz

Ridge Retreat - main view

About the Property

Luxurious Amenities
The Ridge Retreat offers a spacious holiday home with modern amenities and stunning mountain views. Relax in the living room with a fireplace or enjoy a meal in the fully equipped kitchen.

Family-Friendly Features
Families can make the most of their stay with an indoor play area for children. Parents can unwind on the balcony or terrace while the kids stay entertained.

Outdoor Recreation
Take advantage of the warm weather with the property's barbecue facilities. Explore nearby attractions like Hell's Gate Thermal Park or Paradise Valley Springs for a memorable experience.

Book now and experience the ultimate relaxation at Ridge Retreat in Rotorua!

Facilities & Amenities

Free wired internet
Self parking (surcharge)
Offsite parking discounted rates available
Internet access
Japanese garden
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace

Important Information

Check-in & Out

Check-in
Check-out10:30 AM

Property Notes

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent31 verified reviews
AI Summary

Guests highly rate the beautiful views and frequently praise the spacious rooms.

Categories

Cleanliness6.8
Service9.8
Location9.8
Room Quality8.3
Amenities7.8
Value for Money7.8
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

M
MylènepfPF
Verified booking
family_with_children
Standard Room
Stayed in Apr 7, 2026

"Exceptional"

9.0

La vue sur la nature

Helpful?
M
MargaretauAU
Verified booking
extended_group
Standard Room
Stayed in Mar 15, 2026

"Well equipped house that suited our stay near Lake Tikitapu."

7.0

Location was beautiful and scenic, quiet and close to Blue Lake, which was what we needed.

You have to be aware that while there are 2 bathrooms, there is only 1 shower and the shower room is very small.

Helpful?
M
MartinachCH
Verified booking
family_with_children
Standard Room
Stayed in Mar 6, 2026

"Wohnen mitten in den Baumwipfeln."

9.0

Der Ausblick war toll, man war mitten im Grün. Das Haus ist sehr grosszügig und gemütlich, die Lage im der Nähe des Sees und Rotorua prima.

Abends, in der Nacht und Morgens war es ziemlich kalt.

Helpful?
B
BrendannzNZ
Verified booking
extended_group
Standard Room
Stayed in Oct 27, 2025

"Exceptional"

10.0

Garage for bike storage and stands Bbq

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T
TainzNZ
Verified booking
family_with_children
Standard Room
Stayed in Oct 4, 2025

"My family and I loved our stay! We defitnitely recommend this property for all!"

10.0

Great stay and had everything our family needed. Shower pressure was great. Lots of natural lighting, fireplace already setup, well equiped with beautiful views. 2min drive to the beautiful lake for Less than 10min drive to shops/ main road and about 15min drive back to town.

Maybe a good exterior clean of the windows

Helpful?
T
timusUS
Verified booking
extended_group
Standard Room
Stayed in Oct 2, 2025

"Not what we paid for, dirty and kitchen and other amenities were unusable, no shower in master bathroom!"

3.0

I am writing to formally submit a complaint regarding our recent stay at Ridge Retreat. Unfortunately, the property was not as advertised and had several serious deficiencies that significantly impacted our stay and raised safety concerns. Key Issues Noted: • Unsafe and unusable kitchen equipment: The cooking utensils, particularly the frying pans, were extremely old, scratched, peeling, and dirty. They were completely unusable (I have photographs for evidence). • Bathroom problems: • The downstairs toilet seat was broken and slid off completely, making it unsafe. • The main upstairs bedroom’s bathroom has only a bathtub with no shower wand, contrary to expectations. The only shower available is in a very small upstairs bathroom that serves the other bedrooms and does not have a toilet. • Appliances unsafe or nonfunctional: • The dryer vent was clogged, creating a fire hazard. • The oven was filthy, with heavy grease buildup. When we tried to use it, it smoked and was unsafe. • Plumbing issues: The sink in the laundry area does not work at all; faucets appear sealed off. • Lighting and heating: The light above the sink in the upstairs bedroom does not work. The heater control is placed in an inaccessible area, as if it was not intended for guest use. • Cleanliness: The property was not properly cleaned. There were spiderwebs throughout, and overall cleanliness was very poor. • Hot water issues: The hot water supply was inadequate, not lasting even for two short showers. Misrepresentation: The property description did not make clear that the main bedroom lacks a proper shower, and that the only functional shower is in a small shared bathroom upstairs. This is a significant omission that misled us when booking. Because of these issues, the property was not as described and not maintained to a safe or acceptable standard. In my view, it is not appropriate that we paid the full advertised rate for such conditions. I kindly request that Booking.

There were some friendly Tui birds outside!

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L
Lana EdwardsnzNZ
Verified booking
family_with_children
Standard Room
Stayed in Sep 19, 2025

"Stunning house with an amazing view"

10.0

Our family loved spending time there. The whole property is so lovely, amazing view and so much space 😊 we have already booked another holiday home with them.

Helpful?
T
thewolfsgbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 28, 2025

"Exceptional"

10.0
Helpful?
B
BerryauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 23, 2025

"Excellent"

8.0

A beautiful location, very quiet & peaceful for my two sons & I

The property does need a good make over, the shower room very tiny

Helpful?
K
KhristalauAU
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Ridge Retreat :)"

10.0

We absolutely loved our stay here. The views, the space and the privacy were perfect to spend much needed family time togther. The home was very warm, and the fireplace was perfect for the colder evenings. Highly recommend Ridge Retreat for families wanting to relax. Will book again :)

Cannot fault,maybe I wish I got more photos :)

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