Ruigtevallei Lodge

There was a wrong number from booking.com - but eventually came right with correct number.

Host was exceptional. Location was great and the rooms were clean and neat. we felt at home and the host went out of his way to make sure that we were comfortable and had everything we needed.

Can't fault the property

The location is fantastic.

The water situation is horrible. Besides the fact that we had to bring our own water to drink. That is half to be expected. The water in the shower was stinking very bad.

Nice setting and friendly host.

No TV and WIFI

Paid for Bed & Breakfast and was told just before arrival that they do not serve breakfast anymore and that we will receive a refund for the breakfast portion. One month later, still no refund and no response to whatsup. The aircon and the microwave did not work and the bathtub had marks in it. The windows had no burgler proofing to keep them open during the night.

air-conditioned main room. unit was a decent size for a family. had all we really needed. staff very friendly.

braai grid was missing, enquired after it and still didn't arrive. birds, mice or something living in main room roof.

The rooms were clean. But it was extremly hot and on the booking it stated there's aircons and to our disappointment there wasn't any aircons in the rooms. Also they advertised a nice big swimmingpool and that also was unavailable on the day we arrived. They did some Maintenance on the pool so it was empty on our arrival.

No Aircons! Pool was not available on our arrival!