APPARTEMENTS PROCLUB

It was a great place and the staff was supportive given the confusing circumstances.

There was an issue with the application used to handle the bookings and the booking did not show up. A different location was prepared but had to be paid separately. The staff did its best to solve it and there was no discomfort, but it was quite confusing after a long day.

The host tried, but she did NOT speak any English - booking.com needs to ensure hosts for international accommodations speak English.

Building not marked - its someones HOUSE - NOT APPROPRIATE for booking.com accommodations!!! Host didnt speak English Host was late to meet - hard to get keys No toliet paper, no towels, no trash bags, no kitchen utensils

The women who met us at the apartment were nice, though they did not speak much English as advertised in the listing.

Listen to the other reviews and do not stay here. This apartment is nothing like it’s advertised to be. There is no air conditioning, there is mold in the kitchen and bathroom, the sheets were dirty, and the bathrooms were not clean. Finding the apartment was a nightmare, and upon arrival, it was made clear to us that we had to pay cash. This was not noted anywhere on the reservation. I was put on the phone with someone who spoke English and asked for a discount given the lack of air conditioning. He took some of the cost off but proceeded to insist that we pay in cash, though he could not offer a receipt or proof of payment. This was unsettling given the property had my credit card number through the original booking. After collecting enough cash to cover the already overpriced fee, we requested two fans and more towels since they only provided us with one (for three people). We were told that we could only have one fan because the weather was “good.” We were not given any check-out instructions so we had to figure out how to get out of the building (the elevator required the key fob) while simultaneously leaving the key in a safe space. We booked this apartment last minute because of a missed train, so it gave us a place to rest our heads, but that was the best thing we got out of it.