3 Bed- The Regency Suite

This property was absolutely lovely. It had all the mod cons but also kept the feel of an old period style seaside manor. The breakfast was a short walk away to the reception,(which used to be the actual Regency Hotel before it was sold to this company). The location is perfect. A few mins walk to the top of the road and there is the famous lighthouse and sea.

How old are the cleaners? We saw two girls and one of them barely looked 15/16. I’m a teacher so I know children’s ages and these two Eastern European girls were not both over the age of 16. These two girls were ready to clean all the apartments that were being vacated that morning. It was really shocking.

The beds were great. And the bathrooms lovely

Some of the lounge furniture could do with some tlc

Very spacious, clean, comfortable and great location with parking (paid £10)

Nothing

Location was fine and smooth check in, property is well renovated, clean bed linen, there is an elevator

Extremely dirty floor. I understand it’s the UK standard to walk in shoes, but I still expect the floor to be clean when new guests arrived. It ruined our stay as we were traveling with a crawling baby, so instead of enjoying apartment we had permanently hold a baby. I was not able to clean the floor by myself as it was so dirty that required extensive cleaning with strong washing liquid. Communication with staff takes too long so it was not really possible to request proper cleaning (and honestly I doubt the carpet can be cleaned within one day to be dry) When we just came I did not notice and put a baby on the floor and in ten minutes he had his knees and hands all black and oily!! Awful. Accommodation is not really suitable for long stays, created for short term rent, it looks really nice, but some things are done just to shine: door handles are super inconvenient, too big to be safe, so we hit fingers a lot. To sum up, I would not stay here again

Location

Property got changed due to unplanned maintenance, originally booked Property looked modern and nice, alterative Property that we stayed in was not the same quality, older Property.

Spacious and well appointed as long as you didn't want to cook.

Little bits I had to clean ie something had been spilt on the sofa, crumbs on the floor and a bit of black mildew in the shower.