Kasa South Loop Chicago

Perfect location. You can walk to almost anywhere that you want to see in the city. Property was clean and well maintined. The view of the city from the unit was perfect. I will definitely stay here again when i come back to Chicago.

I was in town for a week and needed a place near the hotel my company was at which was sold out. Kasa was clean, safe and had its own balcony for less money than the hotel my company was at.

Nice south loop location. Close to everything. Price was reasonable for the amenities. Plenty of space. Very clean property with great security.

very nice and safe

The units weren’t clean. The couch had several massive stains. The door handle was broken in the first unit so they moved me to a second unit. The second unit had two light bulbs that were missing and I was moved to the other side of the building where you could hear these very loud trains with bells. I barely slept. The light bulbs didn’t get replaced until the next day so the bathroom was too dark to properly apply any makeup. By the time the light bulbs were fixed it was Sunday and I was checking out on Monday. The stay at Kasa completely ruined my trip. I should have stayed at a proper hotel where they would have just moved me to a room that was functioning properly instead of having me have to deal with maintenance people. They would text me to tell me maintenance would be coming between 9:30 and 5pm and then maintenance woke me up at 9am. Who wants to deal with that while on vacation? Why should anyone be sitting around waiting for maintenance? And then they tell you you don’t have to be in the unit while maintenance is there but who wants to leave someone in their unit when they have valuable items? For the same money, I could have stayed at the Royal sonesta which had a better location and the room would have been perfect. I wouldn’t have to wait around for maintenance while on vacation. I also would find random hairs in places like the kitchen. The cleaners don’t clean the units well. They clean the floors and bathtubs but the walls were very dirty.

It's apartment like and the night view from the roof top is fantastic. Access to restaurants were within a short walk.

Great stay!! All services were convenient and customer service was easily contacted and responsive at all hours. Would return.

Fantastic property with an amazing view. Easy walk to food, shopping and the lake. Would absolutely stay again

The hotel is within walking distance of downtown and seems to be a nice neighborhood. The room was very clean and had all amenities listed. Only negatives for me woild be to have a regular coffee pot available rather than brew bags (which are provided) and supplying a full sized ironing board rather than table top one provided. Overall, we would definitely stay here again on our visit to Chicago!

Our suite was lovely and well-appointed. We were surprised not to receive any city maps or other travel helps. Check in and out are online. Still haven't seen our final bill! Excellent location, great views from our 13th floor rooms.