WoodSpring Suites Indianapolis Zionsville

They had the front desk closed like a concession stand. I had to call to let them know I was there to check in. Their system wasn't working to check me in, so the front desk had to make three different calls to get me into my room. I booked a king bed with a pull-out couch, and I was given a queen bed. There was no breakfast, no ice machines. The elevator and second floor smelled like a bowling alley and like someone had just finished smoking.

This hotel is bare minimum. No ice machine throughout the entire building. No coffee maker or machine. The rooms come with stoves and refrigerator but they have no pots pans or utensils. The front desk closed at 10pm. I loss my key and could not get access to my room. I had to sleep in my car until the clerk came in at 5am

Roaches found and dirty

Comfortable

No one was at the window when we needed assistance. The smell of dirtiness smacked us in the face when we walked in.

The friendliness an it was clean....

The pillows are way to small an the $ use to be better i don't understand why they raised the cost there's nothing new???

Although this was what I consider a "no-frills" property, our stay was good. We signed up and paid for unlimited clean towels and paid for enhanced Wi-Fi. There was no maid service for the 12 days we were there as their policy is every 14 days, but we were able to exchange towels and sheets, blankets and bedspread as wanted. The front desk is open limited hours and we had to dump our own trash.

There was a stain on the mattress, the Staff did change my room the next day.