WoodSpring Suites Indianapolis Zionsville

Location

No hot water. One day no water at all.

Nice basic no frills place. There are no extras here. Not even a hair dryer. But there is a kitchen. If you want to use it though you need your own stuff or get one of there kutchen packs.

There was a fire alarm at midnight, after we were evacuated and firemen came , it was just burnt food , no fire . An hour later as we are just about asleep again , management comes pounding on the door next to us and screaming that the occupants had 30 minutes to get out or the cops were being called . Well then it sounded like the occupants were an 80’s rock band trashing the place . Then the cops came . We stay in a hotel to sleep , there was no sleeping in that place !

Worst stay I have ever had. There was no hot water and we were never told before check in. Fire detectors went off twice with no explanation & the main doors were broken. Staff was rude when asked about these issues.

Very noisy, thin walls. It appears people live there and are disrespectful to other "guest" as far as noise, coming and going all hours of the night, gallway conversations, doors slamming. Need to mention, the fire alarm went off at midnight due to someone either neglected to turn off the burner or fell asleep, led a smoke filled hallway, fire department ariived, checked out the situation to deem it safe. Fans where then brought in to clear the smoke. This went on almost 2 hours, now 2am. My alarm is set for 5:30am which only allowed for a 3 hour nap, not enough sleep for a long day ahead. Oh, there is more, NO HOT WATER to take a shower! Upon exiting the building to start my day, someone had puked right outside of the entrance doors. What a greeting to start the day! Enough said!

Fire alarm twice between midnight and 1:30 am because someone burnt something in a microwave. Secondly someone was smoking either in the room next to me or the room above me and the smoke woke me up around 9 pm.

The manager was really rude when it came time to check out. It wasn't very professional to act the way that she did. The other employees were awesome but she definitely needs help in handling customer service.

Somethings to be aware of if you stay here: 1. The pet fee is $50 non-refundable. I've traveled the country with my dog and this is the highest I've ever paid for a pet fee. 2. Check in is at 3pm and the front desk closes at 4pm on weekends! So after 4pm there is no one working in the building! 3. The smell in the hallways is terrible. It smelled like rotten fish. 4. The bathroom has one towel and one wash cloth, and one bar of soap! No hand towels or soap for the shower, the bathroom didn't even have a garbage can. Other than a bar of soap the rooms contain zero personal amenities. Even the pillows were flimsy and smaller than a standard pillow. 3. There are stores and restaurants near by but nothing walking distance. It was surrounded by apartment complexes, and an auto shop. I travel a lot going to National Parks and am willing to take a chance on some of the cheaper places when all I need is a place to rest before heading back on the road, so I've seen it all and if I were you, I'd pick a different place.

I killed 2 cockroaches my first hr there and left immediately

The staff was very friendly, quiet, and clean. Would stay there again.