Mountain View Hotel & Apartment

They are great, customer service and every domain.

Dos funcionários , Principalmente a Clé , ajudou-me bastante e ensinou-me dicas em Ki Swahili

Location was a bit out of the way but it was a nice place, clean and tidy and the staff were really nice and very helpful.

A little off the beaten track

Mountain view is exceptional Visit them today and thank me later

كان السعر عالي مقابل الخدمات المقدمه. المبنى قديم.. ابواب و القفال الشقه سيئه، طالبت باصلاحها ولم تتم الاستجابه. الطريق الى الفندق من الشارع الرئيسي غير جيد.

The staff were friendly. They made the bed nicely everyday. Breakfast was always great

The hotel was far from the Kigali Convention Center

Location was 15 min walk to genocide memorial.

I booked this hotel because of the good reviews, room description and photos. Also the location is very convenient to the genocide memorial - a 15 minute walk. Otherwise the location was not great with respect to restaurants and convenience stores. The free airport shuttle turned out to cost $25USD because we stayed only one night. The one bedroom apartment turned out to be a shared living space with 3 lockout bedrooms each with bath - kind of like a nice college dorm. There was no one in the other 2 rooms so we had the living space to ourselves but the kitchen was stripped bare- no appliances, no serve ware, no kettle, no glasses. So we went up to bar to buy bottled water but they didn’t have any so we had to walk to pool bar. The apt was clean but the sliding glass door would not close and the toilet leaked. There was AC but we couldn’t figure out how to use it so we opened windows. The bar/meal service was slow and convoluted. They didn’t have any diet sodas. Dinner (soup & a salad) took 2 hours and there was only one other occupied table who had already eaten and just sat there for 2 hours playing with their phones. Breakfast also took an hour even when we told them up front we had to eat fast to meet our driver. We weren’t even served coffee until we waited 30 minutes. And we were even the only people there.

Its an apartment so perfect for romantic stay. Sitting room spacious and good for couple relaxation. The chef was great. Enjoyed our stay

TV was not operating and in chinese. The host did not bother about having it fixed. The cooking stove did not have gas and guest had to request for this