SJ Grand Hotel Monterrey

First night that we arrived, the air conditioner wasn’t working. The manager change us to smaller room and have us the breakfast free. Room was ok.

You can hear eve

They need to change their towels. we found many towels with wholes and stains, also the floor carpet of the room had a lot of visible stains, and sticky areas. The pool area restrooms smell and they dirty men and women section.

It was okay

This hotel have a convenient location but the roof top the floor was dirty

Nice and clean

Everything was ok

I liked the area. Its safe and easy to move around. I didnt like how small the beds were and how the bed frames were bigger then the actual bed. It would stick out. Also they say the pool closes at 11pm but get kicked out at 10pm. All because their too lazy to go up at 11 to close.

Location

When I checked in they had run out of keys, I needed 2, was only given 1