Wuxi Marriott Hotel Lihu Lake

good presentation and decoration

staffs can be more helpful at receiption, staffs standing there talking while ignore helping guests

So happy I have been travelling to China for 20 years and this hotel and its location was great. I actually felt like i was on holiday but it was work. Its a tonic after being in built up cities. Room was great. I would book this hotel again in a heart beat.

Nothing to comment on

Hotel safe was not working when I checked in. This should be have been checked before a hotel guest checks in. Spent an hour waiting for this to be resolved. There should be a shuttle bus to the Wuxi Train Station.

Very comfortable luxury hotel. The staff is very friendly with good english knowledge All in all a nice place to be.

This hotel is extremely new and it really shows - everything is very clean and in amazing condition, with very well trained staff. It is ~30 min by taxi from city center but really close to the lake and Li gardens, so perfect for a relaxed retreat! My stay here was extremely relaxing and as a new Bonvoy member convinced me of the value of the program. There are buses into town right outside of the hotel as well though. Here's what I noted: 1) I was immediately upgraded upon check in as a Gold Elite member to a Lake View room that was spectacular! There was an amazing view of Lihu Lake and the mountains behind it. Super relaxing. 2) The room was very new and in fantastic shape. There was a great very clean tub which I used nightly for amazing soaks. The TV swivels out so you can be in the tub, drink some tea (I requested a tea pot and cups from the kitchen from the front desk and they brought it), see the mountains and watch TV. I spent my last day this way and was extremely pleased. My only suggestion here is that they add a spa as I would've 100% used it while there! 3) The gym was very new and in fantastic shape. The machines are the same as in the Equinox I go to in the US. There is a Smith Machine, free weights, ellipticals, bikes, treadmills, etc. There's a steam room and a sauna and a fantastic looking pool and hot tub with lots of great looking lounge chairs that I unfortunately couldn't partake in because I didn't have my swim suit (although they have them for sale, I didn't go for it). There's also two amazing ping pong tables in the "Kids' Area" including an adorable tiny pink ping pong table for kids! The paddles are new and in great shape. 4) Loved the overall look of the hotel - it is really new and beautiful and with great water features and details on the walls and doors. 5) The lounge and food were also good. The only thing I would recommend is that they improve training of the bartenders, my cocktail was pretty awful even though the description sounded good. I ended up with a wine instead that was reliably good. There was live music in the lounge every night which was great! So was room service, great portions and good food. 6) Finally, staff were extremely solicitous and helpful! They helped me get taxis and ensure that they went to the proper location I wanted to go. They helped me with every request that I had. Staff at the gym were great. Overall HIGH level of service. Had no problems with the bed or water pressure.

First stay at this hotel. I had been staying at the Sheraton in Wuxi but it was fully booked so I chose this hotel. Seems to be a fairly new hotel. It is modern, clean and comfortable. I was given a view of the lake. Too bad there is so much smog otherwise I am sure the view would be great. Room is modern with USB ports & good tv. Nice shower and comfortable bed. Location is not the greatest. There is nothing around this hotel but I short taxi ride will get you back downtown. I didn’t give this 5 stars because of location, hvac system didn’t work well and internet is terrible. I still enjoyed my stay and will be returning in the future.