The Spring Bank APARTHOTEL

The location was perfect for the station and it was good value for money.

The. Ed was a bit lumpy, it was ok for 1 night but I wouldn’t have liked to stay much longer.

location was great, near the station easy to find

great location, basic facilities, staff member we dealt with was lovely, bed comfortable and room clean , great price , free breakfast of pastries and yogurts

struggled with getting into property , was ringing bell and ringing phone number but no answer, someone rang us back and talked us through getting into the property so was dealt with and into our room in 10 minutes or so

The position

The room was not well cleaned. The pillows and bed were stained. The ceiling was leaking water, we notified the owner, the room was not changed. He only changed the towel used to block the water.

On the positive side, the hotel was very convenient for the station, and also very secure. Wifi also seemed strong and stable. However, that's where the positives end. The room was kitted out in the cheapest possible fittings, mostly broken or worn. In some ways, the place seemed clean enough, although it was often difficult to tell the difference between dirt and wear and tear. I opened a drawer to find waste from a previous user,including an opened jam jar! The room was unbearably warm when I first entered, even though the window was open. It was the warmest day of the year so far, and it was only after some time that I realised that the radiator had been left on at full setting. Hardly eco-friendly, never mind comfortable. No toilet roll holder, no plug in sink, no way to switch bedside lights on or off from the bed... I could go on. Free breakfast was minimal. This place is set up to be short term apartments,not a hotel. It should be priced accordingly. Consequently, it's poor value for money.