New Orleans Luxury Collection

Great place to stay!

I will start by saying that I booked with Brandywine for my family’s stay for my Mardi Gras ball last year with no issues. I decided to continue booking with them because of the location and spaciousness. This year it’s now owned by Roami. After I booked I got a call that I needed to confirm who would be staying. I thought that was strange but I called back and at this time I was told that despite me paying for the stay I had to put it in someone that stayed at least 50 miles away or my reservation would be canceled. I was also not allowed to be in the room (yes! I was told this!). I had to get a manager on the phone because nowhere on their site or on in my Hotels.com agreement did they make this clear. After threatening legal and media attention (because I had no time book another room) they conceded to leave the reservation as is but I still couldn’t use the room. A company doing business in a city like NOLA, where they are making money off of the culture should educate themselves about the culture. Needless to say I won’t be booking with them ever again and will let other culture bearers know not to use them to house family members from out of town or dress for events. You can’t make money off of the people we bring to this city while treating us, the reason people come here, like an inconvenience.

Great place! Very spacious 3 bedroom for family. Easy walk to restaurants, grocery and super dome ( 10 min walk). Very comfortable. We would definitely stay again. Only issue we had was during check in the code to room did not work but issue was quickly resolved by Andy (phone number at front desk).

Beautiful Penthouse for very reasonable price…close to French quarter…definitely will book again

It was great stay would definitely do it again

I wasn't sure what to expect but was pleasantly surprised. Check-in was a breeze. We always felt safe with the location and there was ample street parking. The apartment itself had a ton of space and although well-worn it's very pimp. The game room and fitness center were awesome and the pool on the roof (also pimp) is heated! Only negative is that the apartment has obviously had heavy use: some burns on the sofa. Remote missing. Cleanliness was a 4/5 but we're picky too. Overall a very nice stay.

Close to everything.

Loves this stay very much. Awesome space. One thing to note is that this Roami (Brandywine) is the one with the fantastic rooftop pool. The other Roami does not have a pool. Also the pricing varies by day, which was a surprise to us after we checked out.

The room itself was great; modern, spacious. The hallways and elevators were a little rundown. The roof deck and pool are beautiful, But there was a private party there was 2 whole days with no access for guests, and no notice in advance. The morning of , they put signs in the elevator that the roof and pool weren’t available from 12 noon- 7 pm. That was very disappointing.

Great Value