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8 / 10 Guest Rating

Tierra Maya Hotel Spa & Sanctuary

CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 CALLE 26 MZ 9 LT 20 NO. 116 ENTRE AV.5 Y AV.7 COLONIA CENTRO, Bacalar, mx

Tierra Maya Hotel Spa & Sanctuary - main view

About the Property

Tranquility in Bacalar's Heart
Escape to Tierra Maya Hotel Spa & Sanctuary for a serene getaway surrounded by lush greenery.

Luxurious Amenities
Indulge in air-conditioned rooms equipped with modern comforts like a coffee machine, flat-screen TV, and a safety deposit box. Unwind in the year-round outdoor pool or explore the garden oasis.

Convenience at Your Fingertips
Benefit from free WiFi, room service, and complimentary private parking during your stay. The 24-hour front desk ensures all your needs are met promptly.

Experience paradise at Tierra Maya Hotel Spa & Sanctuary. Book now for an unforgettable retreat.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Safety deposit box
Tour desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent52 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness7.2
Service8.2
Location8.2
Room Quality8.2
Amenities8.2
Value for Money8.2
Food and Beverage8.2
Overall Experience7.7

Select topics to read reviews

M
Montserrat
Verified booking
Standard Room
Stayed in Aug 21, 2025

"Exceptional"

10.0

El número y dirección en la página es incorrecto está a unas calles más

Helpful?
J
JULIAN
Verified booking
family
Standard Room
Stayed in Jul 6, 2025

"Good"

6.0

Bien las instalaciones en general, pero tuvimos mala experiencia con el personal, que no está bien capacitado y fue cero servicial.

Helpful?
M
Martha
Verified booking
Standard Room
Stayed in Jun 14, 2025

"Exceptional"

10.0

Super bien ubicado, limpio, tranquilo y pudimos entrar una hora antes ya q ya estaba limpia la habitación Muy agradables todo el personal

Helpful?
B
blanca patricia
Verified booking
Standard Room
Stayed in Mar 20, 2025

"Exceptional"

10.0

LA HABITACION COMODA Y MUY BIEN SITUADO

Helpful?
D
DULCE ROCIO
Verified booking
Standard Room
Stayed in Mar 5, 2025

"Excellent"

8.0

Es un lugar acogedor habitaciones amplias

Helpful?
D
Daniela Jazmin
Verified booking
family
Standard Room
Stayed in Mar 2, 2025

"Excellent"

8.0

Es un hotel bonito y esta cerca del centro, algo que no me gusto fue que le comente al chico de la recepcion es que el pasillo a mi habitación estaba muy oscuro y me dijo que asi era la temática dle lugar y al otro dia que el hotel estaba mas lleno todo estaba mas iluminado

Helpful?
A
Aurelie
Verified booking
family
Standard Room
Stayed in Mar 1, 2025

"Good"

6.0

L'hôtel mériterait un rafraîchissement, mur fissuré, ou trace d'humidité, peinture qui cloque. Hormis cela les chambres étaient confortable, emplacement proche du centre ville.

Helpful?
S
Sol
Verified booking
Standard Room
Stayed in Feb 27, 2025

"Cómodo, con café y agua."

10.0

Muy buena estancia, hay café en el lobby y botellas de agua en la habitación.

Helpful?
F
franz
Verified booking
Standard Room
Stayed in Feb 24, 2025

"Good"

4.0

No Channels on tv Wifi poor quality or not working it all

Helpful?
F
Farid
Verified booking
Standard Room
Stayed in Feb 14, 2025

"Convenable "

10.0

Séjour agréable, hôtel calme propre et pratique pour se rendre au café, restaurants, boutiques et animations.

Helpful?
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