Grand Caporal Hotel

Reservations d'événements de groupe important que les clients de l'hôtel les week end

The hotel was fine, the only thing I didn't like was that the room needed some upkeep, there were

Ya lo sentí medio descuidad, las chapas estaban safadas, piscina sucia, y los enchufes no funcionaban muy bien No tenían toallas para la piscina

I liked everything and highly recommended

Clean

Pocos toma corriente en la habitación

DO NOT STAY HERE... I stayed gere because the other gotel I always stay was book for the 1st time in 7 years ( I travel almost evrery 4-6 months to Guatemala) I was there for 6 nights, I asked them to clean my room 3 days after the first night and they DI NOT CHANGE THE SHEETS, I MARKED, ALL SHEETS AND PILLOW COVERS BEFORE I LEFT THE ROOM, NOTHING WAS CHANGED, the floor was dirty, bathroom was dirty... the rokm was NOT CLEANNED, they only did the beds again wtih all the same sheets... and I have pics.. the bathroom shower was covered in thick black mold ( I also have pics) I reported all this to the front desk and NOTHING WAS DONE to accomodate me, I had to wait almost 2 hours after I got there exhausted (outside & in the heat) because I requested for my sheets tl be changed while I was there... I asked them to change my sheets again, a second time in 6 days 2 days before I left and they were NOT changed again. I askrd front desk if this was reported, she said she did but received no answered from administration... After all this inconvenience, I sent to washed 7 pieces of clothhing because I did not want to take all my clothes dirty and they charged me q70. NEVER AGAIN, Will I stay in theis filthy place.

The family room wad not comfortable 2 beds was broken and one of this fell in my sister in law arm and hurt her. Bathroom was clogged, and then it was an scorpion inside the room.

Todo estuvo bien.

Average