Hotel Jatay

All staff were very helpful and respectful! Everything inside the hotel was clean and well taken care of

The place is decent nice and for the price is good the only thing is that they need to work on their customer service starting with the Valet person as i think that hes the first one to greed and make you feel welcome they give you a complementary breakfast but when i went to get i did not feel welcome the person that was in the register completely ignored me with out saying anything till i told him i was trying to get the complementary breakfast

We had 2 rooms, 1 with 2 queen beds and 1 with a king bed. They were both nice but I did notice ours with the king bed had no chair or trash bin in our room like the 2 queen room. The rooms also have no mini fridge so just keep that in mind. Our room was next to the stairs and you can hear people in the hallway passing by. Location was good, staff is very friendly and the hotel is clean. The parking felt safe and secure. They have a couple of spaces under the hotel and then right next door they have a gated area.

Excellent location, near shore, beach, places to do shopping; some minor details with the lighting and outside noises but overall good place to stay and take all the good things of a beach atmosphere vibes.

The shower is big enough got water. The only thing that I didn't like is the carpet looks dirty and the blankets on top looks with stains of oil or something and the towels are old and smells bad.

Excellent

Our door lock was not working, so when i called reception, somebody from maintenance came and said "oh yes, its not working but it will be fixed until tomorrow", i was travelling with my daughters and felt powerless & unsafe. we had to move a sofa in order to lock the door.

No wifi service for tv or room phone line to call fromt desk or restaurant

Beautiful hotel. Loved everything about it! Staff was amazing!

Nice weekend getaway. Across the street from Playas de TJ. A bit noisy with hotel staff on the 3rd floor, felt super safe w/all the police presence. We would stay here again, but on a different floor and maybe a view of the outside instead of the hallway would be nice.