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8.4 / 10 Guest Rating

Casa Leo

Diagonal 65 Sur entre Calles 27 y Calle 29 Sur Sur Col. Ejidal, Playa del Carmen, mx

Casa Leo - main view

About the Property

Luxurious Accommodation with Private Plunge Pool
Experience the ultimate comfort at Casa Leo in Playa del Carmen. Relax in air-conditioned 2-bedroom accommodation with a plunge pool, city views, and a patio. Enjoy modern amenities like a flat-screen TV, fully equipped kitchen, and free WiFi.

Convenient Services and Facilities
Benefit from free private parking, airport transfers, and a bicycle rental service. Explore the area with sightseeing tours or rent a car for more flexibility.

Prime Location near Beautiful Beaches
Located just 2 km from Playa del Carmen Beach and 2.2 km from Playacar Beach, Casa Leo offers easy access to the stunning coastline. Don't miss the chance to stay at this exquisite property. Reserve your stay now!

Facilities & Amenities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Airport transportation - drop-off (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. Managed by a private host A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent138 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the helpful staff.

Categories

Cleanliness6.7
Service9.7
Location9.7
Room Quality7.7
Amenities7.2
Value for Money8.7
Food and Beverage8.7
Overall Experience9.2

Select topics to read reviews

A
Al
Verified booking
Standard Room
Stayed in Feb 19, 2024

"Lots of attention. Need some attention."

6.0

It is a very nice building, but missing some very basic amenities. The mattress was incredibly uncomfortable. I gave the owners of feedback. Hopefully this will be taken care of before the next guest arrive.

Helpful?
R
RichardusUS
Verified booking
family with young children
Standard Room
Stayed in Feb 15, 2024

"Very good"

8.0

Guy at desk went above and beyond to help us out. Needed help with car and he sent us to mechanic he knew. He even helped with translating for us. Just a good guy.

Helpful?
N
Nancy A
Verified booking
family
Standard Room
Stayed in Jan 22, 2024

"Excellent"

8.0

Good sized 2 bedroom, 2 bathroom apartment with 2 balconies in a quiet, nice residential area 10 minutes to downtown. Property Manager Leonardo spoke perfect English and was very friendly and helpful. Apt needs some updating but it was perfect for my sister and me. Please note that the kitchen is lacking a lot of items, ie. bowls for cereal or salad, salad/mixing bowls, can opener, toaster, food storage containers for leftovers . Pots and pans need to be replaced because they are in poor condition. Air conditioners worked perfectly and there was always plenty of hot water in both bathrooms. Living RoomTV only has 3 English stations and Netflix does not work. TV in bedroom only in Spanish. Small pool but nice to cool off and read during the afternoon. Taxi to downtown PDC only $8.00. Would stay there again.

Helpful?
H
HonggangusUS
Verified booking
family with young children
Standard Room
Stayed in Dec 31, 2023

"Great experience!"

9.0

Tastes good. Scrambled eggs!

Parking is tight. Amount of breakfast is too little. Not enough to be full. And only open at 8am , not early enough if need to leave early for some activities!

Helpful?
D
DalecaCA
Verified booking
family with young children
Standard Room
Stayed in Dec 22, 2023

"Couldn't get out of here fast enough"

1.0

There is really nothing positive to note.

The photos make it look good, but it's actually horrible. Beds had fleas, I have video of them jumping on sheets and sent to the host. I reached out to host, absolutely no response. Couldn't ever reach them by phone or text on WhatsApp. They didn't return any messages either. Rooms smelled literally like sewage in both bathrooms. The couch smelled like vomit. Floors were sticky and beds springs were poking into us. We would have left except we arrived at 1130pm from a delayed flight so LITERALLY had nowhere to go aside from sleeping on the street. They left a key for our room in a lockbox so never saw anyone. By the way, the sliding patio doors don't lock so we were nervous of security. Don't be fooled by the other photos.

Helpful?
C
CatherineusUS
Verified booking
family with young children
Standard Room
Stayed in Dec 21, 2023

"There for us when we missed the last ferry"

9.0

Onsite property manager put us in a room even though the Booking.com reservation had not come through yet. A/C in every room, comfortable beds and pillows, hot water. Easy access on the ground floor, and there is an elevator if needed. Quiet street. Kids like the shallow pool out front.

The stove has a propane tank under the counter. The burners needed to be lit manually, but no lighter was provided. I could hear the people in the unit above us, but they did not styles up late.

Helpful?
N
Nancy
Verified booking
Standard Room
Stayed in Oct 23, 2023

"Exceptional"

10.0

Muy amable el señor desde que llegamos, muy limpio, en general excelente

Helpful?
M
MariausUS
Verified booking
family with young children
Standard Room
Stayed in Sep 18, 2023

"Superb"

9.0

That it was clean.

Everything was fine.

Helpful?
M
McgillnlNL
Verified booking
family with young children
Standard Room
Stayed in Aug 6, 2023

"Magnificent, we are still homesick and have been back a month."

8.0

Manager Leo is the best representation of hospitality and the true Mexico. He is absolutely a fantastic host and shares all nice details to know about the area and Mexico. If something is broken, it gets fixed the same day. If somethings is needed, he makes sure we received it. A true professional in hospitality. We enjoyed our stay and we love Mexico.

Beware, if you are walking, the beach is quite far. The area is safe and quiet though.

Helpful?
C
Cesar
Verified booking
Standard Room
Stayed in Jul 25, 2023

"Good"

2.0

Pecima comunicacion

Helpful?