The Westin South Coast Plaza, Costa Mesa

The location is excellent due to proximity to the mall

The coffee shop was under construction so annoying not to have access

Visited the hotel for 2 nights in mid October 2025 for business purposes. Marriott Bonvoy Gold status, and was ‘upgraded’ (?) to a higher floor. Really need Platinum or higher to get a real ‘upgrade’. Pros: -Front desk clerk when I checked in Sunday night (i didn’t get his name but his ‘passion’ is cos-play) was incredibly nice and friendly. Check in process was quick, and he also did a nice job explaining the hotel features, etc. -Hotel lobby smelled and looked clean - but they had a recent flood/damage and a good portion of the lobby near check-in was closed. It was also very loud due to blowers drying out the area. This should be considered a ‘con’ in the review, but the hotel provided me with a small daily credit for the inconvenience. -Room was clean as expected. -nice (small) fitness center. Had all the equipment you would need, but the ‘weight’ room was very tiny. Room with cardio equipment was larger and better stocked. -nice pool area that was very clean. -Breakfast in the lobby bar/restaurant was excellent. Louie (morning bartender and server) was VERY friendly and attentive. Food was delicious, and the service was strong. A very pleasant experience. -Has a very nice outdoor courtyard (that’s also covered) off the lobby restaurant. The courtyard is next to a fountain/waterfall. It’s pleasant, but it’s also very loud for any casual conversation or work to really happen. -Location was excellent. Less than a 10 minute Uber to SNA, and right next door to Water Grill (great for dinner). Also a short walk to South Coast Plaza mall if you need to do some high-end shopping. Good neighborhood around the hotel for morning exercise (run/walk). Cons: -Hotel needs an update. Everything feels dated (clean and well kept, but dated). Old carpeting, dark/dingy hallways. Room windows were filthy and difficult to see out of clearly. -Gym was WAY too small. Weight room with 2 people in it felt packed. -Westins have so much variability with in-room amenities. Charlotte Westin gets an ‘A’. This hotel gets a solid ‘C’. Lack of toiletry items (swabs, mouthwash, etc). These aren’t deal breakers, but they are noticeable when not in the room. -the entire room had 2 small drawers in the console under the TV. If you unpack when traveling (i do whether 1 night or 2 weeks) this is just not adequate. Also only 4 hangers in the closet. This may seem like a small gripe, but i don’t like living out of a suitcase. -Room was decent size, and there was a small couch (love seat) in the room, but it was placed right in front of the window making it difficult to get to the window to close the drapes. -Need more charging ports on the nightstands. Only had an outlet in the lamp base, but it was difficult to plug in the charger. The USB port in the lamps also did NOT work on either nightstand. The hotel location, lobby and pool area are highlights. Would I stay here again? Probably. But the hotel needs a little TLC.

Very well.

Huge room. Very comfortable bed. Breakfast was excellent and generous with portion sizes. Staff were friendly snd accommodating too.

Nothing really. It was perfect for my stay.

Clean room

Excelente opción el área es muy bonita.

great stay

Very nice. Comfortable room. We didn't see much of the hotel as we were busy and didn't have time. The biggest issue we had was PARKING! Not a good situation. We paid $45 for parking - which was quite a ways from entrance (at least we couldn't find an easy way to access). Then no one at hotel told us we needed to keep our room card to leave the parking (after checkout) so we were stuck paying $20 more!!! $65 for parking because no one told us how to manage this?! I think this much for parking is awful anyway, but the extra amount was unfair.