The Westin Ottawa

Breakfast could have been included in the rate

Not much.

-The property is under construction but they don’t tell anyone about that when you book. - The noise from the construction/renovations are loud and go on from 7:30am to 6:00 or 7:00pm. - - - You can hear loud noises and vibrations from the renovations clearly in your room. There is constant drilling and hammering. - The hotel is horribly rundown. - The breakfast buffet is poor. - We told our hotel our room door needed repair on the door lock which we told them about every day for 4 days. Nothing was done. It was a huge security problem. - The construction above us cut the TV cable on our last day and they couldn’t repair it. We had no TV. - The toilet flush is so loud, it’s like a huge loud vacuum sucks the water down with great force, like on an airplane. - The response from management of our noise and other concerns was feeble at best. - The front desk was no help whatsoever when we told them of our concerns. - We did tell the Rooms Controller via email about the noise and door. He said to move rooms. By moving rooms it didn’t guarantee we’d be noise-free. And, the door only needed someone with a drill or screwdriver. - When you exit the hotel you have to pass homeless people sleeping on the sidewalk, people on drugs, people using the sidewalk as a bathroom, and there were some that were acting wild and erratically. - The hotel only has a breakfast restaurant open until 10:30am. Then you have no place to go eat lunch or supper in the hotel. - It is certainly overpriced for what you get, especially with the renovations and construction.

Clean and easy access to mall

le service le confort et la localisation de l'hotel. Excellent séjour

Emplacement

Déjeneur très cher, single expresso pour 7 CAD+ tips + taxes?