Studio Lodge - Cincinnati - Springdale

I feel you need to get new cleaners to know how to clean thoroughly cuz your walls are pretty disgusting behind the bed was so much dirt I wipe the floor with a white towel and it was disgusting when I was done with it

Very nice rooms and always smells good in the common areas. You can open the windows! Front desk ladies are super nice.

Opulent motel, very safe area and friendly staff.

The room had roaches my experience there was HORRIBLE! dog poop in the hallway my bathroom had a hole in the door. The kitchen sink was leaking and the shower curtain smelled old and wet. The tenants above me walked over my head all night and I had to be up at 6 every morning. The bathroom sink hot water didn't work. Show quoted text

Do not go the TV didn't boiling hot water dirty and nasty loud unsafe worse place I've ever seen

The staff was pleasant. The toilet and TV worked. We wanted to be close to several attractions in OH. No bedbugs.

This was one of the most unpleasant stays I have had at a hotel. The photos of the hotel on the website are from when the hotel was a Studio 9 hotel, which must have been a while ago as the rooms look quite different now. When we arrived at the property during check-in hours, the front door was locked and there was a spot to tap card keys, so we had to be manually let into the building. Once we got our room key, the hallway to our room was run down, had exposed wiring, and smelled like smoke and air freshener. As soon as we entered the room, we spotted two roaches that went under the toilet and baseboard in our room. We slept with the lights on overnight as we did not want them to come back out (though one made its way back onto our bathroom door in the morning - see picture). We were given the wrong room (two fulls instead of a queen) and immediately noticed how run down the room was. The walls were patched up and had not beenbothered to be painted, and the bed did not fit on the bed frame. There are signs to take out your own trash, but no trashcan or bag were provided. Our bathtub was patched up and did not feel particularly clean, and we found hair in our bath towels, so we did not feel comfortable showering in this hotel. The door has a sign to lock both locks and it appeared that our door had been slammed into while the security latch was on, which made us feel unsafe. This hotel was so disgusting that we tried to spend as little time there as possible. We left after checking in until late in the evening, and when we returned we tried to get in the front door with our keys, neither of which worked. Fortunately(?) the back door was propped open all night and we were able to enter through the back as no staff is in at night and we would have had to use the phone on the front of the building. It was not a great night. During the night, there were dogs barking loudly in the hallway and people yelling. We left as soon as possible and will not be back.

the property was poorly kept

Nothing

We drove 8 hours to get to this hotel. 30 mins before arriving we were told that they couldn’t accommodate us. They told us we need to cancel our reservation and book somewhere else. Also they informed us that it will take 30 days to get a refund. They did not offer any compensation and didn’t show any compassion for the situation they put us in. It took us a few hours to find another hotel to accommodate us because most hotels were fully booked. I will never book or recommend this hotel because they don’t care about the guest.

Wo me up @ 9::00 to ask for next day stay or tell me i had to leave i work night shift and realize i had to pay baby roaches in shower area and last was rude when ask why was you coming to door this early she said that the way they do things around here