Extended Stay America Suites - Dayton - South

Very quiet there. Staff could be friendlier. Front desk was empty a lot of the time.

Upon arrival, I was greeted by a note on the counter they be right back. I waited 15 mins and freely walked thru the entire hotel and all the floors looking for any staff to help me. Outside doors were propped open...not very secure. I had to use the after hrs phone to get someone to check me in. No elevators and a lot of stairs for anyone with restricted mobility. No ice machine or premade ice tray in fridges. Pop in vending machine was $3.85 for a single can. Bkfst was granola bars, oatmeal packs and a cupcake they said was a chocolate muffin. Phone didnt work in room, drawer missing from dresser and stains on carpet and couch. Ending up sleeping in the leather recliner because bed and couch felt dirty and used my own blanket. You'd be better off sleeping in your car.

The stay was a difficult one for several reasons. The front desk staff were fairly friendly but clearly responsible for many things besides check-in and check-out, so they often were not available when needed (I waited in the lobby 45 minutes to get my suddenly-not-working key card fixed). The room was in substandard condition—two holes in the walls (about an inch long each), toilet was dirty, and there weren’t any eating utensils in the kitchen. All of the appliances worked, but what good is it to heat up my dinner without a plate and utensils? I had reserved Extended Stay specifically for the kitchen, but it no utensils made it heat to use (and eat!). Also, no tissue dispenser in the bathroom; I used toilet paper to blow my runny nose. It’s a small thing, but it really showed the lack of service given for the price paid. The hotel public areas were also not as clean as I’ve seen at other hotels, and I found a metal bracket and screw just lying in the hallway outside my room; I left it at the front desk concerned someone would step on it and hurt themselves. Finally, the free breakfast was dry oatmeal, hot water, and granola bars. I’ve paid less to other hotels and gotten a hot breakfast. Overall, this was way below an “average” hotel experience for me, and I have traveled a lot! I’ve also stayed at other Extended Stay hotels and had a very good experience, so this time was doubly disappointing. I won’t stay at this particular hotel again.

I am a senior female traveling alone and was put in the downstairs area. Most of the other people on my floor were men and long-term residents I think. The back door did not lock so anybody that has stayed there will know that they can get iin and out of the building. I was concerned for my safety. It was difficult to get up to the front desk from that floor.

Don’t stay here. Just don’t. The doors that are supposed to be secure and have a keycard entry are never locked and sketchy people in and out the entire weekend I was there. The place stinks so bad like cigarettes and weed and filth. Paint chipping off the walls in huge chunks, piss stained sheets, broken furniture. Just awful

Beds wasn't made . Beds had dirty linens. Was move to .top after telling them I had to stay on first. Floor. They lady wasn't friendly.

Nothing I had a family emergency had to check out early manager promised a full refund and never got a dollar

Nothing I had a family emergency had to check out early manager promised a full refund and never got a dollar

Location is good with lots of restaurants and shopping nearby

Building hallways are filthy. Outside areas are littered with cigarette butts. Rooms are needing updating, they are in poor shape.