Basin Park Hotel and Spa

Historical

The hotel was built in 1905 and remodeled the bathrooms but rooms are original and quaint. Great Location downtown Basin Park with walking to shops, park, restaurants. Hotel Parking is off property but hotel provides a shuttle service. Upon our arrival the elevator was not working so we had to climb three flights of stairs with our carry on luggage. Complimentary coffee in hotel lobby.

The hotel is extremely nice for its age with a lot of history behind it. The decor adds the timeless charm and style. The only reason the overall rating was not “5-star” from us is that the elevator was out of service almost 1 full day - we were on the 5th floor and my husband has a “bad knee” that caused him a lot of pain after this happened. We understand the age of the structure has a lot to do with this so we will just keep that in mind for future bookings. Our room was nice and clean, but the AC did not stay cold late in the evening (our windows faced the west). The staff was very friendly and Jodie at the restaurant host stand was amazing! Hotel location was great and the balcony allowed for comfort while we visited and enjoyed the views! Would definitely stay again!

This is in an excellent location for shopping, dining, and catching trams to other locations. The rooms are clean and comfortable.

Room was ok. I was charged more than I was quoted by Expedia when I got to the hotel. The Basin said they would adjust but they did not honor their terms and still charged me some surprise fees.

This property is the best place to stay, convenient for walking to shop and restaurants.. the historical building is great for architecture buffs ..

The only thing we did not like was the mattress! The entire experience other than that was top notch!

We have always wanted to stay at the historic Basin Hotel. Eureka Springs is our favorite place on earth. The hotel was right in the middle of everything and it was like stepping back in time! Having the shuttle service was a game changer! I also love that the hotel had daily activities like the free wine tasting tour in the old speakeasy. That was a highlight!!

We appreciated the heritage and history of the hotel—there’s definitely charm to it. That said, the rooms could use an upgrade to meet modern standards, which can be done without losing the historic character. The location is perfect, the staff is friendly, and the public areas are excellent.

It was great except the elevator wasn’t always working. That could really be a challenge for some people. Aside from the elevator issue, the sink is in the room and didn’t flow good.