Hotel Maya Luna Adults Only

It was a horrible experience. Everything they say and show on the website is false. I booked it through Booking. The road to get to the "hotel" is terrible, full of potholes. If you don´t have a car is even worse because the taxis are very expansive due to the distance and the poor road. Driving on that dark road makes you feel unsafe. It actually doesn't have parking. There's an area where the manager (or owner) tells you that coconuts fall, so you shouldn't park there. You end up having to park outside, in complete darkness. The beach is dark brown, located near a mangrove drain, and it looks so dirty that you don't even want to dip your feet in. The outdoor furniture looks neglected. In one of the rooms, there was a big leak from the ceiling. that flooded the floor and soaked my sneakers. I had to move the bed myself to avoid getting water dripping on my head and to be able to sleep. The hotel staff didn't even bother to ask me about it. They saw how flooded it was and the wet wall. In another room, there was a leak from the sink that soaked the bath mat. The staff disappears at 8 PM and doesn't return until 8 AM the next day, so if you need anything, good luck figuring it out. We decided to spend the whole day at a beach club in the center. The Wi-Fi signal dropped and didn't come back all night, and there's no cell signal either—you can't make calls or use the internet. Don't go in the summer; they don't have air conditioning. The concept of "eco-friendly" means = no maintenance, having a dog at your feet while you eat breakfast. The breakfast is very poor. Sorry I didn't take more photos, we didn't want to waste time. A positive comment is: The beds are comfortable, if there are no clouds you can see a spectacular sky, and the lady who serves breakfast is very friendly.

Très chouettes bungalows colorés sur la plage, confort suffisant, accueil chaleureux par Alejandra. Dommage que la rivière un peu en aval déverse les végétaux par temps de pluie ce qui ne permet pas la baignade. Plages aux alentours polluées par des déchets des locaux.

Las habitaciones, a pie de playa, son amplias y bonitas y ofrecen mucha privacidad así como una maravillosa vista al mar gracias a su terraza privada. El personal es muy atento y amigable. El menú está variado y la comida rica por un precio sin exageración. El único detalle es el acceso (teraceria) a casi 15 minutos del centro. Pero eso garantiza una gran tranquilidad.

Importante lleven zapatos acuáticos. De ahí en fuera excelente. No muy cerda del centro. Pero total tranquilidad

Staff, facility and beach location were excellent. Only drawback was the road to access the facility. To say the least, it wasn’t good.

Amazing food and drinks, and possibly the sweetest staff I've ever met. We already stay in touch on WhatsApp. I miss them and can't wait to return.

The beach was dirty with debris. No air conditioning or wifi

Nice place to relax away from the noise . It's hot in the room but we could sleep well at night.

The beach is not a blue water and there is a alegator around.

A stay in paradise! The location is perfect, quiet and peaceful but not too far from Mahahual. Jair was an excellent host and made us feel like family. The food was great, too.

I wish were still there!