Hotel Maya Luna Adults Only

The place hugely exceeded our expectations, particularly given some of the other reviews on here. The bungalow was right on the beach. It has a decent size balcony, which provided a nice place to chill in the hammocks and gave you a place to clean your feet so you could avoid traipsing sand in. Inside the room was cool and breezy, with windows with insect screens on multiple walls, including directly by the bed, and a ceiling fan. The decor is a bit dated and could do with a cosmetic update, but it was super clean and the bed was comfortable. We slept well to the sound of the waves gently breaking each night. By far and away the best part about staying here was the host, Mr Yahir. We have never had such good service, not even at 5 star hotels. He made himself available to check us in after 8pm on the first night, repeatedly checked in to make sure we had everything we needed, sourced and arranged special meal items for us, regularly offered us a ride into town, went with us to arrange a colectivo (even speaking with the vendor for us, as our Spanish is limited), and then dropped us off in the morning of our departure to ensure we got to the depot on time. All in all a top bloke with a clear pride and passion for his job.

The location is a bit far out if you don’t have a car - but that said, we didn’t, and we were so glad we stayed here over staying in town. We just ate at the (very good) on-site restaurant and ventured into town when we could catch a lift with the host.

Fantastic natural place and very peaceful place. The staff is so helpful and nice.

The water is not very clean. It is about the sea but nothing to do with the property.

Private beachfront cabana with hammocks, lounge chairs, palapas and free kayaks for guest use. Very quiet and removed from the cruise ship crowds in town. The manager was very friendly and helpful. Handy to have a restaurant on site since the resort is outside of the town area.

There are mosquitoes so you have to be diligent to not leave the door open. The cabana is quite dark inside because the windows have shutters. Hot water was minimal and not consistent. Recommend a car or a scooter as it is too far to walk into town for supplies.

A beautiful peaceful property right on the sea! Amazing views and such wonderful cabanas! The staff was also super accommodating, welcoming and helpful!

Nothing! The sea water was brown from the sea grass, that was unfortunate, but not their fault!

Manager and employees

No ac but they are installing soon

Lovely well equipped cabanas very near to the water's edge. We fell asleep to the sound of the waves every night. Friendly staff, especially Jair the manager who goes out of his way to make sure you have everything you might want or need. He even will give you a lift into town when he has to go in for supplies.

The beach was lovely to look at but due to rocks & large waves while we were there, we only went for 1 swim. It was also too rough to use the free kayaks while we were there.

The staff was absolutely incredible. Very friendly and prepare very delicious meals. Too bad it was rainy so we could not take advantage of the clear waters during our stay. The road to get there was in pretty bad condition, it’s a dirt road with lots of potholes. The surrounding area was dirty as the sea brings back trash so a walk on the beach ended up being a short one after we left the hotel beachfront.

Maya Luna’s location and view far surpasses any other hotel. The four bungalows are in the midst of palm trees, feet from the ocean. I spent four days here and would love to go back anytime. The staff are wonderful always ready to help with any question or need and a lot of fun. There are hammocks and chaise lunges scattered around the beach to relax in Instead of going into Mahahual, I decided to stay the whole time at Maya Luna. The food at the restaurant is varied, plentiful and excellent.

The peace and quiet, also the stuff was pretty good and helpful